Complex Needs Coordination Project
Inner city chronically homeless & complex needs co-ordination project
Who are the chronically homeless?
Within the population of people in Sydney who are homeless a small percentage of very vulnerable people are experiencing long term homelessness. Typically this group will have more than one disabling condition and, despite the intervention of multiple services over time, are trapped in an ongoing cycle of homelessness.
This project is specifically targeted at this small but very vulnerable and complex group of chronically homeless people within inner city Sydney.
How will this project help clients and support homelessness services?
The project offers homelessness service providers an opportunity to refer people who fit the target group and who would benefit from co-ordinated intervention by a range of service providers.
Through an agreed operating framework the Project aims to improve co-ordination and co-operation amongst government and non government agencies that will result in enduring housing and support outcomes for this target group.
The Project has two main streams:
- Care Coordination: holistic assessment and advice is provided toward the coordinated care of people with complex needs by a panel of experts from the areas of mental health, drug and alcohol, dual diagnosis, disability, primary health and complex needs case management.
- Housing First: Housing NSW has allocated 30 tenancies to the project for the referral of the long term homeless into independent, long term accommodation with support attached for the purpose of sustaining those tenancies.
Project Objectives
- Reduce the number of people who are chronically homeless throughout Inner Sydney, by providing intensive assistance to a prioritised group of chronically homeless people who have complex needs.
- Establish a best practice framework for coordinated service delivery to the chronically homeless, based on flexible and collaborative service responses.
Who is participating in the project?
The Inner City Chronically Homeless and Complex Needs Co-ordination Project (CNCP) is being led by the City of Sydney and the Department of Community Services as lead agencies in partnership with a range of other government and non-government agencies.
The Inner City Chronically Homeless and Complex Needs Coordination Project is collaborative initiative between a range of government and non government partners with the City of Sydney as the lead agency.
Who can make a referral?
Agencies must be a signatory to the agreement or agree to work in partnership with a signatory agency in order to make a referral to the project.
How do you make a referral to the project?
Complete the client consent and referral forms, which can be found in the Project documentation - Practice Guide: notes and tools.
For referral information contact:
Robert Bosi
Complex Needs Project Coordinator
City of Sydney
Tel: 02 9246 7219
Email: rbosi@cityofsydney.nsw.gov.au
Please note: referrals to the project are not for urgent service needs. This is a project focusing on solving long term housing and support needs for chronically homeless people in the inner city. Urgent service needs must be directed to the appropriate agencies, as is your normal operating practice.
