City of Sydney

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Homeless Persons Information Centre

The Homeless Persons Information Centre (HPIC) is the telephone information and referral service that refers those in the community who are homeless, or at risk of homelessness, to the services that may assist them. It provides professional assessments and referrals for clients seeking accommodation and support services within NSW.

The service is provided directly by the City of Sydney. In 2005/06 HPIC responded to over 50,000 calls from individuals and government and community agencies. HPIC is in constant communication with other services ensuring up to date information on service requirements and availability in NSW.

The City of Sydney's Homeless Persons Information Centre can make referrals for individuals, couples and family groups over 18 years of age. HPIC referral officers prefer to speak to the client directly which allows clients to express their own needs and experiences, and allows HPIC to gain the individual’s permission to disclose personal details in making a referral to other services.

Clients are also able to seek information anonymously from HPIC, but staff may not be able to assist with a referral.

For More Information

Homeless Persons Information Centre
Telephone Toll Free: 1800 234 566
or 02 9265 9081
Fax: 02 9265 9639

7 days a week: Monday to Sunday: 9am to 10pm
(closed each day between 1pm -2pm)
More Info >>

Last Updated: Monday 16 March, 2009

Please Note:
While care is taken to ensure accuracy, the City of Sydney cannot guarantee that information expressed here is correct and recommends that users exercise their own skill and care with respect to its use. The City of Sydney makes no warranty or undertaking, whether expressed or implied, nor does it assume any legal liability, whether direct or indirect.