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Housing Strategy and Services

Sustainable Sydney 2030 – Social and Housing Diversity

Sustainable Sydney 2030 is a vision for the sustainable development of the City for the next 20 years and beyond. The Sustainable Sydney 2030 Vision is for a Green, Global, and Connected City. Social and housing diversity, a key goal of the City's Sustainable Sydney 2030 vision, is essential for the social and economic vitality of inner Sydney.

Sustainable Sydney 2030 seeks to ensure that a range of housing opportunities will be provided in housing types, prices and rents and that this will include affordable housing. The strategy sets ambitious targets which aim to ensure that 15% of the City's housing stock in 2030 is provided in the form of social housing through government and community providers and affordable housing delivered by not-for-profit or other providers.

Whilst Sustainable Sydney 2030 specifies a set of objectives and policies to achieve this target, it has proposed a demonstration project to show how governments working together for affordable housing objectives can achieve those objectives.

Key Initiatives



Public Housing in the City of Sydney

The City of Sydney contains some of the most socio-economically diverse communities in NSW including significant concentrations of wealth and advantage, alongside social housing and disadvantage.

There are approximately 8,900 public housing dwellings located in the City of Sydney local government area with concentrations in Redfern, Waterloo, Woolloomooloo, Glebe, Millers Point, Erskineville and Surry Hills. Public housing dwellings represent about 1 in 12 of all residential premises in the City.

City of Sydney and Housing NSW Memorandum of Understanding

The City and Housing NSW have developed a Memorandum of Understanding to work collaboratively with residents and the community to significantly improve the amenity, safety, health and well-being of residents living in and around public housing areas.

The Memorandum of Understanding establishes a City and Housing NSW Strategic Working Group to monitor and report across areas of service delivery including planning, waste management, compliance, community development and provide strategic advice.


Public Tenants Meetings


Lord Mayor Public Housing Community Meetings

The Lord Mayor's Public Housing Community Meetings provide a forum for public housing residents to raise issues of concern directly with Housing NSW. Community meetings for public tenants are held in Redfern, Waterloo, Erskineville and Glebe throughout the year. Housing NSW, local Police and City staff regularly attend these meetings.

Neighbourhood Advisory Boards

Neighbourhood Advisory Boards (NABs) are local meetings organised by public tenants to discuss issues relevant to public housing tenants and communities. Neighbourhood Advisory Boards meetings are held in Redfern, Waterloo, Surry Hills, Millers Point and Woolloomooloo and meet six times per year.

Information about NABs in the City of Sydney is available from David White at the Central Sydney North Tenant Participation Resource Service on 9698 6558.


Housing NSW

Housing NSW manages the New South Wales Government housing portfolio. Housing NSW purpose is to help build stronger communities by providing housing solutions for people in need. Housing NSW services include property and tenancy management of public housing, community regeneration initiatives and broader social housing policy development.

Housing NSW Offices

Housing NSW Offices in the City of Sydney.

Housing NSW Contact Centre

Enquiries, maintenance, cleansing and complaints concerning Housing NSW properties should be directed to the

Housing NSW
1300 468 746

Housing Information and Support Services


Homeless Persons Information Centre (HPIC)

1800 234 566 or 02 9265 9081
7 days a week:
Monday to Sunday: 9am to 10pm
(closed each day between 1pm -2pm)


Homelessness Services

Further information about the City's Homelessness Services.

Tenancy Information and Advice Services

Tenants Union of NSW
02 8117 3700

Redfern Community Legal Centre
02 9698 7277

Inner City Community Legal Centre
02 9332 1966

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Last Updated: Friday 20 August, 2010

Please Note:
While care is taken to ensure accuracy, the City of Sydney cannot guarantee that information expressed here is correct and recommends that users exercise their own skill and care with respect to its use. The City of Sydney makes no warranty or undertaking, whether expressed or implied, nor does it assume any legal liability, whether direct or indirect.