Safety and hygiene
Keeping it clean
The City of Sydney and the State Government run a number of schemes to improve hygiene standards in food preparation.
City inspectors regularly inspect and advise food businesses about hygiene practices. Our staff also offer food-hygiene advice through a customer call centre on 02 9265 9333.
Microbial analysis of food-contact surfaces and other possible sources of cross contamination are also performed during routine inspections.
Complaints about food quality, contaminated food or unclean premises should be made to the City’s environmental health officers.
Scores on Doors
This is a voluntary program that recognises and celebrates food businesses that have demonstrated a good standard of food safety. The list of businesses can be downloaded below.
All restaurants, cafés, takeaways and bakeries in the City of Sydney’s local area are eligible to join provided they meet the required food safety standard.
You can download a participation agreement below. To find out more you can also contact the City’s Health Unit on 02 9265 9220 or 02 9265 9597.
Name and Shame scheme
The NSW Food Authority's name and shame scheme publicises food businesses that fail to meet certain standards.
Kitchen hygiene resources
The Inner Sydney Councils Regional Group has produced 5 documents on kitchen hygiene. We recommend you download these below and distribute them to staff.
Food hygiene workshops
To keep off the name and shame list, consider taking one of the City’s free food-hygiene workshops for you and your staff.
To register for the food hygiene workshop email us and let us know the number of people attending from your business. Please ensure you include a contact name, phone number and the name of your business premises.
Please note: There is a maximum of 4 participants (2 for the Cantonese and Mandarin workshops) per premises, per session.
On request (minimum 10 people), we can provide a workshop for a temporary food stand or the food hygiene workshop in Chinese language.
You can also just send us an email to register your interest for upcoming training.
Health and Building
02 9265 firstname.lastname@example.org
|Scores on doors list||PDF 82.2 KB||Download|
|Agreement to join Scores on Doors scheme||PDF 35.7 KB||Download|
|Kitchen hygiene: cleaning and sanitising||PDF 359.9 KB||Download|
|Kitchen hygiene: hand washing||PDF 510.5 KB||Download|
|Kitchen hygiene: personal cleanliness||PDF 295.7 KB||Download|
|Kitchen hygiene: skills and knowledge||PDF 339.6 KB||Download|
|Kitchen hygiene: temperature control||PDF 329.1 KB||Download|
Last updated: Monday, 9 December 2013