Safety and hygiene

Safety and hygiene

Keeping it clean

The City of Sydney and the State Government run a number of schemes to improve hygiene standards in food preparation.


City inspectors regularly inspect and advise food businesses about hygiene practices. Our staff also offer food-hygiene advice through a customer call centre on 02 9265 9333.

Microbial analysis of food-contact surfaces and other possible sources of cross contamination are also performed during routine inspections.

Complaints about food quality, contaminated food or unclean premises should be made to the City’s environmental health officers.

Scores on Doors

This is a voluntary program that recognises and celebrates food businesses that have demonstrated a good standard of food safety. The list of businesses can be downloaded below.

All restaurants, cafés, takeaways and bakeries in the City of Sydney’s local area are eligible to join provided they meet the required food safety standard.

You can download a participation agreement below. To find out more you can also contact the City’s Health Unit on 02 9265 9220 or 02 9265 9597.

Name and Shame scheme

The NSW Food Authority's name and shame scheme publicises food businesses that fail to meet certain standards.

Kitchen hygiene resources

The Inner Sydney Councils Regional Group has produced 5 documents on kitchen hygiene. We recommend you download these below and distribute them to staff.

Food hygiene workshops

To keep off the name and shame list, consider taking one of the City’s free food-hygiene workshops for you and your staff.

To register for the food hygiene workshop email us and let us know the number of people attending from your business. Please ensure you include a contact name, phone number and the name of your business premises.

Please note: There is a maximum of 4 participants (2 for the Cantonese and Mandarin workshops) per premises, per session.

On request (minimum 10 people), we can provide a workshop for a temporary food stand or the food hygiene workshop in Chinese language.

You can also just send us an email to register your interest for upcoming training.


Health and Building

02 9265 9220


Name and Shame scheme

Last updated: Monday, 9 December 2013