Sydney Homeless Connect
Sydney Homeless Connect will help people who are experiencing homelessness connect with service providers on Tuesday 27 June 2017 from 10am to 3pm at Sydney Town Hall.Find out more
Inner Sydney Registry Week 2015
Between 30 November and 2 December, 516 people experiencing homelessness participated in a survey across inner Sydney.
The City is investing $6.6 million over 3 years to operate our Homelessness Unit – the only Council in NSW with a dedicated service – which has been operating since 1984. This includes $4.2 million funding for services to reduce homelessness through Family and Community Services NSW.
The registry survey was conducted by the City’s Homelessness Unit in partnership with The Haymarket Foundation, Neami National, Homelessness NSW and the Mercy Foundation.
The survey results are summarised in the infographic, Homelessness in Sydney. A full report on the results is available on the Homelessness NSW website.
You can also download the youth infographic.
The City counts people sleeping rough on the streets in summer and winter each year across the local area. The street count provides 'point-in-time' data that is collected from 1am–3am. The numbers of people experiencing homelessness who are staying in crisis accommodation hostels is also recorded.
The next street count will take place in August 2017.
Helping end long-term homelessness
Homelessness is a complex issue with no single solution. The City of Sydney's Homelesness Unit works 7 days a week to reduce homelessness and its impact in Sydney. Working in partnership with government, non-profit philanthropic organisations and the corporate sector, we aim to:
- facilitate rough sleepers out of homelessness
- prevent people from becoming entrenched in homeless in the inner-city
- help avoid homelessness in other regions
- make sure those who do become homeless are assisted out of homelessness quickly
- enact a compassionate and proactive approach to the management of public space.
Responding to homeless hotspots
A homeless hotspot is an area where a large group of people sleep rough and where there are multiple compounding issues including anti-social behaviour and decreased public amenity. Our Homelessness Unit has taken a leadership role in providing and coordinating responses to homelessness in public areas. The City works to reduce homelessness in hotspot areas including Woolloomooloo, Wentworth Park and Belmore Park in partnership with:
- NSW Family and Community Services
- NSW Police
- St Vincent's Homeless Health
- Mission Australia
- Neami National
- Launchpad Youth Services
- Innari Housing
- Aboriginal Housing Company
- other specialist homelessness services.
The collaborative approach enables sharing of skills, knowledge and resource-sharing, resulting in better outcomes for both vulnerable people and the wider community. In 2015 this approach resulted in over 80 people sleeping rough accessing appropriate accommodation with support.
Emergency response to extreme weather
Following a partnership response to extreme storms in April 2015 the City and NSW Family and Community Services established the emergency response protocol for rough sleepers to coordinate and provide accommodation and other services for rough sleepers in the City’s local area.
The response is activated in severe weather events where mainstream services do not cater for weather conditions posing risks for health and wellbeing of people with no access to appropriate shelter.
Link2Home is the NSW Government's service that provides referrals to accommodation for people in immediate need.
The service is available 24 hours a day, 7 days a week:1800 152 152
If you would like more information about the City's homelessness projects or the issues facing people who are homeless, please get in touch:
02 9265 9333
Homelessness and public space
The City aims to ensure that public space in our City can be accessed and enjoyed by everyone including people who are homeless. The City encourages responsible behaviour by all people in our public spaces whilst acting to ensure that disadvantaged people are not discriminated against and are treated with compassion and respect.
Public space liaison officers
The City employs 4 public space liaison officers who have the role of working with City Business Units, service providers and other external stakeholders to manage the impacts of homelessness in the public domain whilst ensuring that vulnerable people have access to the support that they need.
Partnership and collaboration
The City of Sydney works in partnership with homelessness and allied services. Collaboration between all those who have a commitment to resolving issues of homelessness and disadvantage is essential to the goal of ending long term homelessness. The City takes an active role in creating opportunities for partners to work collaboratively or to come together to exchange new information and learn from each other.
Some of our collaborations include:
Woolloomooloo Integrated Services Hub (WISH)
The WISH brings over 20 different organisations together in in the same place on a monthly basis with the objective of providing coordinated service delivery, focused on outcomes, to facilitate people’s pathway out of homelessness.
As part of its commitment to help the most vulnerable people in our community, the City also works closely with the following organisations and services.
- Neami: Provider of the Way2Home program that helps address the needs of the chronically homeless as well as the Inner City Assertive Outreach and Case Coordination for Vulnerable and Complex Clients, focused on rough sleepers and Aboriginal and Torres Strait Islander peoples experiencing homelessness.
- Connect 100: A program that at any given time will help 100 people experiencing homelessness find affordable housing.
- Inner City Sydney Homelessness Prevention and Support Service for Young People: Delivered by Launchpad, in partnership with the Ted Noffs Foundation and Weave Youth and Community Services.
The City coordinates quarterly interagency meetings that attract service practitioners and volunteers from across the homelessness and allied services sector.
The meetings aim to provide practitioners with access to speakers on related topics and the opportunity to share information and network with each other.
Each meeting is themed around a particular topic or issue of interest and guests speakers regularly attend.
Meetings are generally attended by 30 to 60 organisations depending on the theme.
Safe and affordable housing is a basic human right. It is also fundamental to an inclusive, dynamic and sustainable city.
'Affordable' is defined in relation to income. A common benchmark sees rent costing no more than 30% of a low or moderate household’s gross income.
The City is working in partnership with community groups and other levels of government to address the chronic shortage of affordable housing in inner Sydney.
Volunteer and goods donation directory
There are many organisations in the local area committed to helping people experiencing homelessness.
View the volunteer and goods donation directory if you would like to offer your time or some non-perishable items to one of these groups.
Last updated: Monday, 20 March 2017