Links and contacts
Who to contact
This page lists contact details and websites of relevant organisations working to make Sydney, the state of NSW and the nation accessible to people of all abilities.
Scroll down to see contacts for visitors to Sydney.
State Government bodies
For information about NDIS launch dates in NSW and more.
Information about concession ticket types including NSW companion cards for travel on Sydney Trains.
If you are eligible, Transport for NSW provides financial support for taxi travel up to a maximum of $30 per journey.
1800 623 724Level 6, 16-18 Wentworth Street, Parramatta
Federal Government bodies
Oversees the federal Disability Discrimination Act and provides information on disability rights.02 9284 9600 / TTY: 1800 620 241 (toll free) firstname.lastname@example.org
Information about eligibility and services for people with disability, families and carers under the National Disability Insurance Scheme.
1800 800 110
Independent organisations and peak bodies
Community-based organisation with a focus on providing accessible and affordable local transport options.
02 8241 8000
The peak national organisation for consultants working to improve built environment access for people with disabilities.
03 5221 2820 03 5221 2820 email@example.com
Provides services to people with a hearing impairment.
02 8833 3600 / TTY: 02 8833 369102 8833 3699
Provides employment and community support services for people with disabilities.02 9791 6599 02 9796 3101
Not-for-profit organisation providing support to people with disabilities and their families.02 8347 7000 02 9349 4800 firstname.lastname@example.org
Provides training for people who are vision impaired to gain mobility and independence by using canes and guide dogs to get around safely.02 9412 9300 02 9412 9388 email@example.com
Information on Disability and Education Awareness Services (IDEAS) helps people with disabilities live an independent lifestyle.
1800 029 904 (toll free) / TTY: 02 6947 3377
The national peak organisation providing non-government services for people with disabilities.02 9256 3111 02 9256 firstname.lastname@example.org
Provides 24-hour phone services for people with a hearing impairment.Voice / TTY: 133 677 SSR (Speak and listen): 1300 555 727
Provides policy advice, systemic advocacy, community education and information programs on the rights and interests of people with intellectual disabilities.02 9211 161 02 9211 2606 email@example.com
National peak not-for-profit organisation advocating for disability rights.02 9370 3100 or 1800 422 015 (toll free) TTY: 02 9318 2138 or 1800 422 016 (toll free) 02 9318 1372 firstname.lastname@example.org
Peak NSW organisation representing people with life-long physical disability.02 9552 1606 02 9552 4644 email@example.com
Provides support and advocacy for people with spinal injuries to access accommodation and care, employment opportunities, information services, peer support, and respite and transition programs.
02 9661 8855 02 9661 9598 firstname.lastname@example.org
Contacts for visitors
If you are visiting Sydney and need more information about accessibility, use the following contacts.
The Explore section of this site has an overview of accessible transport in Sydney.
Developed by the Association for Children with a Disability NSW, the Accessible Sydney app provides information about the availability and location of accessible venues and facilities in the local area.
Details about the museum’s accessible services.02 9217 0111
Provides access information to the gardens in the city centre near the Domain.02 9231 8111 or 02 9231 8125 (on weekends) 02 9231 8054 email@example.com
Information about accessible services at the aquarium.02 8251 7800 firstname.lastname@example.org
The Sydney Opera House’s website contains lots of information about its accessible services.02 9250 7111 email@example.com
More information about the landmark’s accessible services.02 9333 9222 firstname.lastname@example.org
Contains details about the venue’s accessible services.02 9265 9189 email@example.com
Provides visitor information for Darling Harbour, with accessibility details.02 9240 8788 or 1800 067 676 (toll free) firstname.lastname@example.org
Provides visitor information for The Rocks, with accessibility details.02 9240 8788 or 1800 067 676 (toll free) email@example.com
Last updated: Thursday, 1 October 2015