If you are not able to access a document due to vision impairment or other print disability, please request an alternative format, like braille or audio.
Depending on the document and the nature of your request it may take several weeks to provide you with the alternative format. Please be sure to provide your contact information in case we need to contact you to clarify any details of your request.
Please note: The City's website contains some documents that are produced by other parties, such as development applications. In some cases the City may not be able to secure the information in an accessible format. We will let you know if this is the case.
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To help us better meet your request, please indicate your preferred format, or the assistive technology it should support. For example, you might request an audio mp3, or tell us that you need a format that is compatible with your screen reader software.