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Accessibility

Your accessibility guide to the city centre

Sydney currently has a range of accessible services to allow as many people as possible to make their way around the city centre.

You'll find an accessibility map of the city centre under Downloads below. This accessibility map includes the location of toilets, ATMs, public telephones and parking spaces. Public transport options are also marked on the map. Steep hills are marked to assist you in getting around.

Accessible parking spaces

If you hold a Mobility Parking Permit, you can enjoy free parking for a certain period of time in designated parking zones. This applies to parking zones with meters or ticket machines.

You can make use of free accessible parking for the following periods of time:

  • an unlimited amount of time in parking zones of more than 30 minutes
  • up to 2 hours in parking zones of 30 minutes
  • up to 30 minutes in 5 minute parking zones.

You must move your car during the times shown on the sign for the following zones:

  • Bus Lane
  • Clearway
  • No Stopping
  • No Parking

You can also view a list of accessible parking spaces online.

Contacts

Traffic Operations Manager
Col Warne
02 9265 9333

Accessible public transport

Public transport services in NSW are constantly being improved to help residents and visitors have a smooth and safe journey.

Buses

Accessible Sydney buses display the international wheelchair symbol. These buses include ramps and kerbside kneeling technology to provide easier boarding. Priority seating and extra room inside allow for a more comfortable journey.

As all buses are not accessible, passengers are advised to visit the Transport Infoline website or call 131 500 to check which services best suit your needs.

View a map of accessible bus stops around the city in the Downloads section below.

Ferries

All ferries are accessible. However, some wharves have stairs that mean restricted access.

Accessible wharves have level or ramped access to allow passengers of all abilities to board easier.

The Sydney Ferries site has some excellent information about accessible wharves. You can also call the Transport Infoline on 131 500 for more information.

Monorail

The monorail runs every 3 to 5 minutes, every day except on Christmas Day. It links the city centre to attractions such as Darling Harbour, the Sydney Entertainment Centre and the Powerhouse Museum.

All monorail services and stations are accessible. Monorail carriages provide ample space for wheelchairs, prams and other mobility aids. Services run until 10pm, 7 days a week.

Taxis

Taxis can be hailed at legal parking zones on-street or at designated taxi ranks.

Some taxi ranks are supervised on Friday and Saturday nights. These ranks are secure until 5am Saturday and until 2am on Sunday.

People who carry an Australian subsidy voucher or card are entitled to a taxi fare subsidy. There is no 'lift' fee for taxis in NSW. Ramps have been provided at 10 key taxi ranks around Sydney. These taxi ranks are highlighted in the accessibility guide to the city centre, which can be downloaded below.

Trains

Some train stations have stairs that mean restricted access. However, all trains are accessible. Boarding ramps are available to help people using mobility aids. Just ask one of the station staff to help you board the train and let them know your destination.

CityRail is currently working on Easy Access Stations that will include lifts, ramps and hearing loops.

Links

CityRail Sydney Buses Sydney Ferries Sydney Monorail Taxis CombinedTransport Infoline

Last updated: Thursday, 14 February 2013

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