Bike sharing

Bike sharing

Guidelines for bike share operators

Bike share schemes have a key role to play in our transport future.

Dockless bike share is a new business model that allows people to access a fleet of bikes through a smartphone app. Bikes can be used for return or 1-way trips and don't have to be returned to a docking station.

Customer safety and conduct

Operators should inform their customers about correct bike parking and responsible riding.

All operators and their customers must obey NSW road rules and consider the safety and comfort of other people on the road and footpaths.

Safe bike parking

There are more than 1,500 bike racks in our area. View a map of bike parking places in the city.

Keep footpaths clear. Bikes must not block people walking or travelling down a street. The City of Sydney maintains footpaths to provide safe and equitable access for all.

Bikes must be kept away from where they could pose a safety hazard and any walls that are used as guides for people with visual impairment.

The City expects bike share operators to seek legal advice ensuring their fleet is safe and complies with laws regarding user behaviour, consumer protection, transport and road safety.

Avoiding clutter

Operators should monitor the location of all bikes daily to avoid clutter and build-up in an area.

A safe and enjoyable user experience

Operators should promote legal and responsible riding when members join and regularly afterwards.

Riders can incur heavy penalties for offences such as not wearing helmets, unauthorised riding on footpaths, reckless riding and riding through red lights. Bicycles must have bells or other warning devices, front and rear lights, and a rear reflector.

Visit Sydney Cycleways for route-finding advice, maps and information about cycling in Sydney.

Bike riders, just like car drivers, should have insurance in case they’re involved in an accident. Riders should check if their household contents insurance includes public liability cover. Membership to groups like Bicycle NSW or Bicycle Network includes public liability and personal accident insurance.

Better transport planning

We encourage operators to share data with government agencies for transport and urban planning.

Guidelines for bike riders

Bike parking

Riders can request bike parking on City land.

If you have a query or complaint about footpath access or clutter, contact the City.

Responsible riding

Riders should obey NSW road rules at all times. NSW Police enforces the road rules and can issue penalties for offences.

Contact the Police Assistance Line on 131 444 for more information.

Bike share enquiries

The City doesn’t manage bike sharing. It’s a commercial operation.

Reddy Go is the first dockless bike share company in Sydney. Several other operators are expected to open.

Contact the bike share companies directly with any enquiries.

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Bike parking in the city PDF 491.7 KB Download

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Last updated: Wednesday, 5 July 2017