Tourist information

Tourist information

Inside this section

Visiting Sydney


Access for people with a disability in the City has improved significantly in recent years.

Business hours

General business hours are Monday to Friday, 9am to 5pm except on public holidays.


  • Monday–Thursday: 9.30am–4pm
  • Friday: 9.30am–5pm

Post offices

Retail shops

  • Monday to Wednesday and Friday: 9am–6pm
  • Thursday: 9am–9pm
  • Saturday: 9am–4pm
  • Sunday: 10am–4pm


Australia uses decimal currency and the basic unit is the Australian dollar (100 cents equals 1 dollar). Notes come in $100, $50, $20, $10 and $5 denominations. Coins come in $2, $1, 50c, 20c, 10c and 5c.

Foreign currency exchange facilities are available at Sydney International Airport and at most banks and bureau de change outlets throughout the City.


Australia's official language is English.

Public toilets

Sydney has a large network of public toilets, some of which are coin-operated.

Time zones

Sydney is located within Eastern Standard Time (EST), one of 3 time zones in Australia. EST operates in New South Wales (NSW), the Australian Capital Territory (ACT), Victoria, Tasmania and Queensland. Central Standard Time (CST) operates in South Australia (SA) and Northern Territory (NT), which is 30 minutes behind EST. Western Standard Time (WST) operates in Western Australia (WA) and is 2 hours behind EST.

Daylight saving time starts in NSW, the ACT, Victoria, Tasmania (EDT) and South Australia (CDT) in early October when clocks are moved forward by 1 hour until early April, when they are wound back 1 hour. Daylight saving does not operate in Queensland, NT or WA which remain on standard time, effectively creating 5 time zones across Australia from October until April.

Sydney is west of the International Date Line making it ahead in time with most other international destinations, for example:

  • New York is 15 hours behind
  • London is 10 hours behind
  • Paris is 9 hours behind
  • Moscow is 7 hours behind
  • Bangkok is 3 hours behind
  • Beijing is 2 hours behind
  • Hong Kong is 2 hours behind
  • Tokyo is 1 hour behind
  • Auckland is 2 hours ahead.


Tipping is not the general custom in Australia, with the exception of fine-dining restaurants where it is usual to tip waiters up to 10% of the bill for good service. At any time, however, tipping is your choice.

Visitor information centres

Sydney Visitor Centre: The Rocks

Open daily from 9.30am to 5.30pm
Closed Good Friday and Christmas Day

Corner Argyle Street and Playfair Steet
The Rocks NSW 2000
02 9240 8788

Sydney Visitor Centre: Darling Harbour

Open daily from 9.30am to 5.30pm

33 Wheat Road
(Between IMAX Theatre and Darling Walk)
Darling Harbour NSW 2000

National Parks and Wildlife Centre

110 George Street (Cadman's Cottage)
The Rocks NSW 2000
02 9247 8861

City Host Information Kiosks

Open 7 days a week, these 4 kiosks provide maps, brochures and general tourist information to visitors at:

  • George Street, Town Hall: 9am–5pm
  • Pitt and Alfred streets, Circular Quay: 9am–5pm
  • Dixon Street, near Goulburn Street, Haymarket: 11am–7pm
  • Darlinghurst Road and Springfield Avenue, Kings Cross: 9am–5pm

The kiosks are closed on Christmas Day.

Welcome to Sydney

City of Sydney time-lapse video by Pavel Trotsenko, Paksty Visuals.

Last updated: Wednesday, 23 April 2014