Cruise ship ambassadors

Meet a City of Sydney cruise ambassador

Armed with maps, advice and great local knowledge, our team of cruise ship ambassadors meet and greet international visitors at the Overseas Passenger Terminal at Circular Quay and White Bay Terminal.

The ambassadors are out in force greeting the tens of thousands of passengers who arrive in Sydney each summer.

In February 2014, they welcomed a record 90,000 passengers arriving aboard 39 cruise ships.

In 2015, more than 290 passenger vessels visited Sydney making it one of the biggest stream of visitors in the city’s cruise ship history.  

Our cruise ambassadors have become so popular we are taking bookings for personalised welcomes aboard ships before passengers disembark. 

The ambassadors provide advice on all that the city has to offer such as Sydney's world class shops and restaurants, theatres, museums, galleries and tourist attractions.

This is a joint project between the City of Sydney, Destination NSW and Sydney Ports.

Video transcript 

Narrator: Meet Jim Dickie.

Jim is a volunteer cruise ambassador.

Equipped with maps and great local knowledge, Jim is a part of a world-class team tasked with greeting guests entering Sydney via cruise ship.

Jim and the team welcome thousands of visitors to Sydney every month.

[Cruise ship ambassadors helping visitors in Circular Quay.]

Nice one Jim.

In 2014, the ambassador program entered its third year. I guess Jim's hard work has really impressed.

Jim Dickie: The team and I are here to give passengers information, give them maps, give them guidebooks.

Anything they want to know about Sydney, whether they're here for one day, one week, or one month.

As an example of the benefits of what we are doing, this ship behind us brings in about $2 million in one day to the Sydney economy.

Our goal is to make sure that everyone has a good time in Sydney and passes that information on to their family and friends.

[Jim handing a map of Sydney to visitors in Circular Quay.]

Narrator: Jim loves making sure his visitors have a smooth, memorable, and unique visit to Sydney.

He's always chuffed to know another visitor has enjoyed their Sydney experience.

Last updated: Friday, 29 January 2016