Complaints

Complaints

Complaints about dogs

If dogs in your neighbourhod are behaving badly – for example, barking all the time, damaging gardens, attacking or chasing people, animals or vehicles – these are the steps to take:

  1. Talk to the dog's owner. The owner may not even be aware of the problem.
  2. If you can't agree on a solution to the problem, contact the City of Sydney on 02 9265 9333 to lodge a complaint.
  3. A City ranger will follow up on your complain within 24 hours where possible.
  4. Should the problem continue, the ranger can issue a nuisance order to the dog's owner, who may be fined between $275 and $880.

We encourage you to report dog attacks and other problems, such as owners not following the rules.

Rangers and other City staff regularly visit local parks, including designated off-leash areas, to make sure pets and people are doing the right thing.

We try to respond quickly to reports of incidents, and will investigate and take appropriate action where possible.

To make a complaint about a dog or any other domestic animal, contact the City on 02 9265 9333. 

Complaints about cats

Under NSW law, cats are allowed to roam free. Rangers cannot simply pick up stray cats – they might be someone's pet.

Rangers can only seize a cat in areas where they are prohibited, such as a wildlife protection area, commercial kitchen, restaurant or café. Rangers can also seize cats that have injured a person or another domestic animal.

To notify us about a cat in a prohibited area or to report an attack, contact the City.

Don't encourage stray cats to stay in your area. Keep your garbage bin closed.

To discuss traps and other options for managing stray and feral cats, contact the City

Last updated: Tuesday, 15 July 2014