Wayfinding signage

Wayfinding signage

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Pedestrian navigation

Providing legible pedestrian wayfinding information is critical to ensure our Liveable Green Network routes are clearly defined and easily understood. This enables people to be confident of finding their way around the city.

We have developed a pedestrian wayfinding strategy and design manual to provide a clear and coordinated framework. The strategy and manual aim to ensure signs are consistent and help people get to their desired destination.

In October 2014, 2 pilot projects were installed. The projects helped us to further evaluate the design and messaging that is used on the wayfinding elements: pylon, flag, finger and tactile signs (see gallery below).

The selection of sign types, locations in the city and content for all wayfinding signs was completed in 2014 for tactile/braille signs and 2015 for pylons, flag and finger signs.

We consulted with the community in August and September 2015 to seek feedback on proposed sign locations and points of interest, including local community knowledge.

In 2016, we started installing the new wayfinding signs in the city centre. In December 2016, we completed installing tactile/braille signs across the City of Sydney local area.

As of April 2018, wayfinding signs have been installed in the city centre, Pyrmont, Redfern, Surry Hills and parts of Green Square. Kings Cross Woolloomooloo and Darlinghurst will have signs installed from April 2018, followed by Glebe, Newtown and the remainder of Green Square.

Signs along the new light rail corridor will be installed after construction is completed. 

Document accessibility 

The Legible Sydney Design Manual is intended to help with planning, documentation and tendering for the City’s pedestrian wayfinding signage system.

Conventions and specifications on graphics, colours and industrial design, placement guidelines and signage are within the manual. A high level of complex imagery is also used to convey specifications. While accessible MS Word versions are available, due to the highly visual nature of the manual and its intended use by designers and manufacturers, descriptive text alternatives for the complex imagery is not provided.

If you require help to understand the imagery within the Legible Sydney Design Manual, please contact us on 02 9265 9333 or email council@cityofsydney.nsw.gov.au.

Contacts

Ruth Leiminer
Project Manager Wayfinding Signage02 9265 9631

Laurie Johnson
Program Manager Public Domain Strategy02 9246 7579

Making Sydney more accessible

The new tactile and braille signs on pedestrian button poles are awesome and I use them to navigate with as a fully sighted pedestrian and cyclist. Thanks! Great idea at the right scale for cyclists and pedestrians.

Public feedback  

A network of tactile street signs has been rolled out across every signalised pedestrian crossing throughout the City of Sydney local area, making it safer and easier for people of all abilities to navigate our streets.

More than 2,100 braille and raised letter signs have been installed following extensive community consultation and on-site testing with Guide Dogs NSW/ACT and Vision Australia. This tactile sign network is now the most comprehensive in Australia.

The braille and tactile signs are part of the City's legible Sydney wayfinding system that also includes pedestrian-friendly maps, information pylons, new signs and digital technology.

The tactile aluminium panels feature street names and building numbers in both braille and large, raised lettering to allow touch-reading by people who are blind and close range reading for those with low vision. They have been placed next to push buttons at every signalised pedestrian crossing across the local area, replacing worn out rubber panels.

While the tactile signs are designed mainly for people who are blind and vision impaired, they also make street location information easier to access for everyone. Vision Australia and Guide Dogs NSW have welcomed the rollout, saying many people will benefit from clear, consistent and accessible wayfinding information.

"As someone who is blind, being able to easily identify my location in an unfamiliar environment gives me increased confidence to travel independently," Michael Simpson said, Vision Australia's General Manager of Client Services in NSW.

According to Guide Dogs NSW/ACT, there are around 100,000 people with uncorrectable vision loss in NSW, and that number is predicted to increase by more than 20% by 2020.

The braille and tactile signs will be installed across the City's local area from April 2016 starting in the city centre.

You can download a tactile and braille signs users guide.

The signs are made of good quality materials, are easy to find and read, whether you are reading the braille or raised print. I am a guide dog user who walks extensively around the city, Surry Hills and inner east.

It is so good to be able to read a street sign and identify where I am at any given time. It is so freeing not to have to ask members of the public, 'can you please tell me what street this is?'

It also means that I don't have to hold to memory, exactly how many streets I have crossed and having to count each one to keep track of where I am in relation to my destination.

Public feedback  

Last updated: Friday, 6 April 2018