Wayfinding signage

Wayfinding signage

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Pedestrian navigation

Providing legible pedestrian wayfinding information is critical to ensure our Liveable Green Network routes are clearly defined and easily understood so that people are confident of finding their way around the city.

We have developed a pedestrian wayfinding strategy and a design manual to provide a clear and coordinated framework. The strategy and manual aim to ensure signage is consistent to help people get to their desired destination.

Two pilot projects were installed in October 2014. The pilot projects helped us to further evaluate the design and messaging that is used on the wayfinding elements: pylon, flag, finger and tactile signs (see gallery below).

Pilot route 1: From Wynyard Park to Walsh Bay along York and Kent streets via the Kent Street underpass to test pylon, flag and finger sign elements.

Pilot route 2: Along York Street between Druitt and Margaret streets to test tactile/braille street signs.

Council adopted the Legible Sydney Wayfinding Strategy on 10 December 2012 and the Legible Sydney Design Manual on 2 December 2013. 

Council further endorsed the wayfinding implementation plan on 2 December 2013.

We consulted with the community in August and September 2015 to seek feedback on proposed sign locations and points of interest, including local community knowledge.

The selection of sign types, their locations in the city and their content is currently being finalised. The new wayfinding signs will be installed from mid-2016 starting in the city centre. 

Document accessibility 

The Legible Sydney Design Manual is intended to help with planning, documentation and tendering for the City’s pedestrian wayfinding signage system.

Conventions and specifications on graphics, colours and industrial design, placement guidelines and signage are within the manual. A high level of complex imagery is also used to convey specifications. While accessible MS Word versions are available, due to the highly visual nature of the manual and its intended use by designers and manufacturers, descriptive text alternatives for the complex imagery is not provided.

If you require help to understand the imagery within the Legible Sydney Design Manual, please contact us on 02 9265 9333 or email council@cityofsydney.nsw.gov.au.

Contacts

Ruth Leiminer
Project Manager Wayfinding Signage02 9265 9631

Laurie Johnson
Program Manager Public Domain Strategy02 9246 7579

Making Sydney more accessible

A network of tactile street signs is being rolled out across every signalised pedestrian crossing throughout the City of Sydney, making it safer and easier for people of all abilities to navigate our streets.

More than 2,100 braille and raised letter signs are being installed following extensive community consultation and on-site testing with Guide Dogs NSW/ACT and Vision Australia. Once completed, the tactile sign network will be the most comprehensive in Australia.

The braille and tactile signs are part of the City’s legible Sydney wayfinding system that also includes pedestrian-friendly maps, information pylons, new signs and digital technology.

The tactile aluminium panels feature street names and building numbers in both braille and large, raised lettering to allow touch-reading by people who are blind and close range reading for those with low vision. They will be placed next to push buttons at every signalised pedestrian crossing across the City's local area, replacing worn out rubber panels.

While the tactile signs are designed primarily for those who are blind and vision impaired, it will also make street location information easier to access for everyone. Vision Australia and Guide Dogs NSW have welcomed the rollout, saying many people will benefit from clear, consistent and accessible wayfinding information.

“As someone who is blind, being able to easily identify my location in an unfamiliar environment gives me increased confidence to travel independently,” Michael Simpson said, Vision Australia’s General Manager of Client Services in NSW.

“With clear and consistent information, I am very hopeful that these wayfinding signs will help to improve access for thousands of Sydneysiders and visitors to our beautiful city.”

According to Guide Dogs NSW/ACT, there are around 100,000 people with uncorrectable vision loss in NSW, and that number is predicted to increase by more than 20% cent by 2020.

The braille and tactile signs will be installed across the City's local area from April 2016 starting in the city centre. You can download a users guide.

Last updated: Friday, 1 July 2016