Report a missed waste collection
After your report, missed services will be collected within 2 business days.
Project Status: When you need to do this
We collect your bins anytime from 6am to 6pm. If we haven't picked them up by 6pm on your scheduled service day, you can report it to us.
What you need to do
Complete our online form to report a missed collection for your red, yellow, green, or maroon lid bins.
Report missed bin collectionAfter you finish
- Missed bins will be collected within 2 business days.
- If you’ve already reported a missed collection, allow 2 business days before you report it to us again.
- These requests are serviced Monday to Saturday.
