Retail innovation program

Retail innovation program

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Re-imagine retail business models

In recognising the importance of the retail sector and the challenges facing the industry, the City is committed to building the capacity and resilience of local businesses. In 2019, we launched the pilot retail innovation program. 

We funded 15 local retailers to participate in an intensive 9-week accelerator program. It involved mentoring, workshops, coaching and tools for planning, market analysis, solution design and idea validation, financial modelling, scale strategy, and growth marketing. 

Participants shared their learning journey through digital and social channels, providing insights into how their business has approached innovation and benefited from the program. See video below.

We will continue to invest in the retail innovation program in 2019/20. The program provides an opportunity of a lifetime for retail businesses to learn, free of charge, from innovation and entrepreneurial leaders and experts. It challenges the way owners look at their business and explores opportunities to embrace some of the latest trends.

We encourage any retailers who meet the below criteria to contact us about the next intake of this program:

  • running a small or mid-sized business
  • in the fashion, furniture, homewares, services, music or food and drink sectors
  • operating day and/or night
  • focused on the future of your industry and excited about the opportunities ahead
  • searching for new tools, information and technology to grow your business
  • deeply passionate about what you do even on the bad days
  • bringing consciousness around sustainability practices into your business. 


To hear about future programs, please contact: 

Anitra Morgana 
City Business Program Manager02 9265 9333

Watch: Concrete Playground features graduates from the 2019 pilot program

Local Innovators: Koskela, RaRa and Courtesy of the Artist

Supporting independent artists, using ethical suppliers and working with Indigenous communities — discover how these three Sydneysiders are innovating local business.

Posted by Concrete Playground Sydney on Monday, August 12, 2019

Last updated: Thursday, 15 August 2019