Safety and hygiene

Safety and hygiene

Keeping it clean

Good food safety is the foundation of any food business. The City of Sydney and the state government work with businesses by running a number of schemes to improve hygiene standards for food management.

Food safety inspections

The City's environmental health officers regularly inspect and advise food businesses about hygiene practices. Our staff also offer food-hygiene advice through our customer call centre on 02 9265 9333.

Microbial analysis of food-contact surfaces and other possible sources of cross contamination may also be performed during routine inspections. Complaints about food quality, contaminated food or unclean premises should be made to the City’s environmental health officers.

Scores on Doors

This is a voluntary program that recognises and celebrates food businesses that have demonstrated a good to excellent standard of food safety. The list of businesses that have received a score are promoted by the City.

All restaurants, cafés, takeaways and bakeries in the City of Sydney local area are eligible to participate provided they meet the required food safety standard. To find out more you can contact the City’s Health Unit on 02 9265 9220 or 02 9265 9597.

Name and Shame scheme

The NSW Food Authority's name and shame scheme publicises food businesses that fail to meet certain standards.

Kitchen hygiene resources

The Inner Sydney Councils Regional Group has produced 5 documents on kitchen hygiene.

We recommend you download these documents and distribute them to your staff.

Last updated: Tuesday, 19 September 2017