Liverpool Hospital, Sydney

Liverpool Hospital, Sydney

Travel plan case study

Liverpool Hospital recognised the need to reduce the number of vehicle movements at its site while planning a redevelopment of the site in 2006. These works have since been carried out and a travel plan implemented to help manage transport to and from the site.

What is the context?

Liverpool Hospital underwent a major redevelopment to significantly increase the capacity of the hospital, with staff numbers increasing by approximately 60%.

The hospital is located close to rail and bus services in the Liverpool city centre. However, a travel survey conducted prior to the development of the travel plan found that around 75% of staff reached the site by car.

What did they do?

The initial stages of developing the travel plan involved undertaking a detailed site audit and a staff travel survey. The site audit included a survey of transport infrastructure to identify barriers or issues that may be deterring staff from using a more sustainable mode of transport, such as a lack of lighting and inconsistent signage within the immediate vicinity of the hospital grounds.

The staff travel survey asked staff to describe their journey to work and additionally to provide information about the reasons why they chose that particular mode for their journey to work.

Based on both the survey and the audit, the travel plan identifies a number of targets for improving mode share. These targets are ambitious however they are also realistic in that they recognise the challenge posed by the baseline mode share.

What are the ongoing actions?

The travel plan includes actions that provide support for walking, cycling, carpooling and public transport.

A key action relating to public transport is a salary deduction scheme for annual public transport passes. This action was included as many staff identified that cost was a major factor in their mode share choice and that financial incentives to use public transport would provide a compelling case for changing travel behaviour.

The travel plan also includes an action to identify the need for improved public transport services and routes for hospital staff, and to lobby to relevant agencies for these changes.

Actions to encourage walking and cycling include the installation of cycle parking as well as participation in annual events such as Ride to Work Day.

The travel plan also includes support for carpooling, including the promotion of existing carpooling schemes and the designation of parking spaces specifically for carpooling.

The plan identifies a number of actions that specifically relate to communications, including establishing a website which provides an easily accessible information portal which helps to keep staff informed about the travel plan and provides all the information they require to make more sustainable transport choices. The Liverpool Hospital Active Choices website is an excellent example of how to clearly communicate information about travel plans to stakeholders.

How will they monitor and review their travel plan?

The travel plan will be reviewed quarterly to track progress with regards to implementation of actions and achievement of goals. Annual monitoring will be conducted in the form of a staff survey to understand changes in mode share and satisfaction with implementation of measures. The results of the survey and information about progress towards targets will be reported annually.


Active Travel: Liverpool Hospital's travel plan website

Last updated: Friday, 15 August 2014