Book a pick-up


I want to...

  • Find my collection day
  • Book a pick-up
  • Replace or repair my bin
  • Report a missed collection
  • Recycle e-waste

This free service is available every week to all City of Sydney residents. Collection days depend on where you live and bookings are essential. If you live in an apartment, ask your building manager or caretaker to make a booking.

Book a free pick-up

Re-use benefits the community and the environment

Before booking a pick-up, have you considered other ways to re-use your unwanted items? If your items are still in good and working condition, try to find a new home for them first. This helps reduce waste to landfill and supports community reuse of resources.

You could give them away to someone who needs it so it is re-used. Try advertising online through Facebook Marketplace, Gumtree, Trading Post, eBay, OzRecycle or freecycle.

Find out more about reuse, repair and rehoming options.

How to use the service correctly

Mattresses, whitegoods, metal parts and e-waste get recycled. Just imagine, your fridge could turn into train tracks, scaffolding or it could even be used to build boats. Items that we can’t recycle, for example most furniture, will be processed to other beneficial end-uses.

To help us save recyclable items and materials from going to landfill, your items need to be separated into 3 groups. Separate trucks transport them to different processing facilities.

We pick up

Group 1: Mattresses

  • Mattresses in any size and condition, and any type such as foam, latex and futon.
  • Bed base ensembles (fabric-covered bed bases).

Group 2: Furniture and bulky household items

  • Household furniture: tables, chairs, sofas or lounges, wardrobes, bookshelves, desks, drawers, cabinets, wooden bedheads, bedframes, bed slats and cots.
  • Mats and rugs. Cut large rugs into 1m lengths, roll and tie them with string or tape.
  • Wooden barbecues – barbecues with both wooden and metal parts.
  • Garden and outdoor furniture.
  • Small and loose household goods: toys, strollers, prams, baby seats, suitcases, crockery, pots and pans. Loose items must be in boxes.
  • Garden waste: branches, plants, clippings. Branches shouldn't be more than 1m long or 10cm thick, and loose items must be bundled and securely tied.
  • Christmas trees - Real and artificial. Trunk shouldn't be wider than 10cm.

Group 3: Whitegoods, metals and e-waste

  • Whitegoods and large metal appliances: fridges, washing machines, dryers, dishwashers, ovens, metal heaters and hot water systems.
  • Sporting and gym equipment: bikes, trampolines, weight benches and treadmills.
  • Steel ladders.
  • Lawnmowers (empty of fuel).
  • Metal barbecues – barbecues made from metal only. (We pick up barbecues with wooden parts, but please book them under group 2: furniture and bulky household items. They go to different facilities.)
  • Metal bedheads and bedframes – made from metal only (Please book wooden bedheads, bedframes and bed slats under group 2: furniture and bulky household items. They go to different facilities.)
  • New e-wasteplease book a number of small items together.
  • Electronics: TVs, computers and laptops, monitors, lamps, stereos, printers, gaming consoles, DVD players and video recorders.
  • Small household appliances: vacuum cleaners, toasters, mixers, blenders, kettles, heaters, irons, coffee machines, ironing boards and pedestal fans.

We don't pick up

Any of these items placed out won’t be picked up and may result in a fine.

  • Food and general waste: bags of rubbish, food scraps, recyclables.
  • Building, renovation or demolition material: carpet, carpet off-cuts, bricks, rubble, dirt, pipes, roofing panels, doors, plasterboard, floor or roof tiles, girders, timber, fencing or wooden pallets, bathtubs, kitchen cupboards and kitchen sinks.
  • Household chemicals: paints, oils, flammable liquids, poisons, pesticides, household and pool cleaners, motor oil or cooking oil, fluorescent lights, gas bottles or fire extinguishers. These can be recycled at a Household Chemical CleanOut collection.
  • Heavy or extra-large items: tree stumps, logs, trunks or branches thicker than 10cm (our trucks can’t handle them). Material over 1.5m long or 100kg heavy.
  • Car parts, car tyres, car batteries.
  • Commercial waste including milk or bread crates.

How to prepare for a pick-up

  • Separate your items into the 3 groups listed above. Separate trucks collect and transport them to different processing facilities.
  • Tape fridge and oven doors shut (to protect children).
  • Wrap and label sharp or dangerous items like mirrors and glass.
  • Cut large rugs into 1m lengths, roll and tie them with string or tape. Otherwise, they can jam compactors.
  • Keep loose items contained or tied up: put small items in a box. Bundle and tie your garden waste. Loose materials won’t be collected.
  • Size matters: if you live in a house, keep your pick-up to 1 cubic metre per booking (about a box trailer load). For apartment buildings the limit per booking is 4 cubic metres.
  • Delete your data: your data is your responsibility. Make sure all data is permanently wiped from your device (such as computer hard drives or external storage units) before you place it out for pick-up. The recycling process does not include data wiping, only destruction.

Once you’ve prepared your items, put them out on the street the night before. If your items are put out too early, passers-by may add to the pile, and the entire pile may be considered illegal dumping and rejected by our collection crew (and you could be fined).

Place your items for pick-up in the area you specified in your booking (for example, Front Street). Choose a spot that doesn’t block the footpath or get in the way of vehicles and bicycles. We don’t pick up from private property. If you live in an apartment, contact your building manager for appropriate storage of your bulky waste inside your building and booking for collection.

Collection schedule

You can download a map below highlighting our bulky waste collection schedule.

Downloads Document Downloads
Bulky waste pick-up schedule PDF 2.8 MB Download

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Last updated: Thursday, 6 August 2020