Waterloo precinct

Waterloo precinct

Waterloo Metro Quarter public exhibition

Waterloo Metro Quarter is the area above the new Waterloo Metro Station between Cope, Botany, Raglan and Wellington streets. The NSW government owns the site and UrbanGrowth NSW is developing the project.

UrbanGrowth NSW and Sydney Metro have prepared a development masterplan for the Waterloo Metro Quarter. Have your say on the development masterplan until 30 January 2019.

A model of the development is on display at Town Hall House on level 2. 

State significant precinct study

UrbanGrowth NSW has prepared a state significant precinct study to:

  • transfer the City’s planning powers for Waterloo Metro Quarter to the Minister for Planning
  • change the planning controls to allow building heights of up to 116.9m (29 storeys) instead of the current 15m (4 storeys); and to allow a floor space ratio of  6.1:1 instead of the current 1.5:1 
  • develop the site for mostly residential apartments, with  some commercial, retail and community uses 
  • provide a plaza to connect the Waterloo Metro Quarter to Cope Street.

View the documents and have your say on the state significant precinct study.

State significant development application

Sydney Metro has prepared a development application for the Waterloo Metro Quarter which will be determined by the Minister for Planning. The development application is dependent on the Minister approving the new planning controls proposed by UrbanGrowth in the state significant precinct study

The development application proposes:

  • around 700 new apartments in buildings of 14, 23, 27 and 29 storeys
  • between 5% and 10% of the apartments to be affordable housing for a minimum of 10 years
  • up to 70 social  housing apartments
  • up to 427 car parking spaces.

View the documents and have your say on the state significant development application.  

Community information days

UrbanGrowth will hold community information days



Waterloo estate redevelopment

The City has been invited by the Department of Planning and Environment to help assess the master plan for the redevelopment of Waterloo precinct. The City is a member of the project review panel with:

  • Department of Planning and Environment
  • Transport for NSW
  • Office of the Government Architect. 

Meeting local community needs

Our role on the project review panel will ensure we can make a significant contribution to the strategic planning process.

We will aim to ensure urban renewal of Waterloo precinct meets the needs of the local community and is driven by community engagement and good design outcomes.

The project can deliver a mix of public, affordable and private housing across the area to promote equity, social cohesion and inclusion. Essential support services need to be provided locally.  

The historical and cultural significance of Waterloo for our Aboriginal and Torres Strait Islander communities must be reflected in the precinct design and in the services and employment opportunities the redevelopment will provide.

High quality open spaces and public areas of sufficient size must be incorporated into the precinct design to meet the needs of future residents and workers. 

Social housing

The state government has committed to maintain the number of social housing dwellings in Waterloo precinct. 

We will continue to work collaboratively with the Department of Family and Community Services to:

  • support social housing tenants during the urban renewal process
  • improve local amenity and safety
  • enhance community wellbeing
  • manage waste and cleansing.

Our dedicated social housing project manager meets regularly with social housing tenants in the area and advocates on their behalf to address any issues of concern. 

The Lord Mayor hosts 2 open forums in Waterloo each year, bringing together senior staff from key agencies such as Family and Community Services, NSW Police and the local member of NSW Parliament. 

The City held a public meeting in June 2016 about the state government's plans for Waterloo. A follow-up meeting was held in August 2016.

Advice for tenants 

We have provided funding to Redfern Legal Centre to support social housing tenants affected by the redevelopment of the Waterloo estate. The centre's Waterloo Tenancy Advice Outreach Service provides free, independent advice and information about relocations and other tenancy-related issues. 

The service operates from the Factory Community Centre at 67 Raglan Street, Waterloo on:

  • Tuesdays: 9.15am–1pm
  • Wednesdays: 1.30pm–4.15pm. 

You can also contact the Inner Sydney Tenants' Advice and Advocacy Service on 02 9696 5975. 

The City takes part in the Waterloo Redevelopment Group and other forums. The City funds the Waterloo Public Housing Action Group to run tenant-led consultation activities. 

State significant precinct

Waterloo precinct is a state significant precinct. Such precincts have state or regional planning significance due to their social, economic or environmental characteristics. 

The precinct is approximately 20 hectares including state government-owned land (Waterloo housing estate), City of Sydney streets, the block where Waterloo metro station will be built and small parcels of private land. It also includes public open space, residential and commercial properties and heritage-listed items.

The urban renewal project is guided by the state government's Communities Plus program that aims to provide renewed social housing.

A key premise of the program is adding 70% private housing to 30% social housing on Land and Housing Corporation sites (social housing estates). This will create more socially mixed communities and fund the replacement social housing.  

Master planning process 

The master planning process will take place in 2017 and 2018. The Department of Planning has issued study requirements that outline the range of research needed to analyse the potential impact of rezoning land such as:

  • traffic and transport
  • urban design
  • building heights
  • sustainable development
  • open space and community facilities
  • local services and retail
  • other potential impacts. 

Community consultation

Family and Community Services will undertake a community engagement process to inform the Waterloo redevelopment master plan. Visit the Communities Plus website to get involved in the consultation process

The Department of Planning and Environment will coordinate the public exhibition on the final urban renewal proposal. 

The Minister for Planning will then determine how the proposal will proceed.

Main image: #WeLiveHere2017. The #WeLiveHere2017 team collaborated with Waterloo residents to create a light project with the tenants of Matavai and Turanga towers.

Last updated: Friday, 7 December 2018