City of Sydney

| Skip to Content | Skip to Menu | Careers  | Contact Us  |   About Us  |   Media Releases

Let's Talk Business Seminar Series

Lets Talk Business

 

<< More Seminars

Seminar Four
Connect with People and Build Relationships

The real key to your success is people, and they are all around you! Get your staff motivated, lock in loyal customers, set up your business network and join in the discussion with our expert panel.

Discussion Panel Profile

Customer Loyalty - Jack Franckel is an established business and franchise consultant and corporate trainer.  With over 30 years sales, management and commercial experience gained both overseas and in Australia, he has a wealth of knowledge, particularly in retailing and customer service organisations.

Ken Burgin -  Customer service "The difference between ordinary and extraordinary is simply that little extra."  Service is a perception and our own perception of our service matters little, it’s our customers perceptions about our service that really matters.

Making the connection - Owner of Vivo Café, Sydney, NSW Telstra Business Woman of the Year – Angela Vithoulkis.  Business networks are invaluable, you need to connect and build the winning relationships to take your business forward for the future.

6pm – 8.00pm, Tuesday 24 June, Redfern Town Hall

Bookings

Price per seminar: $20.

For bookings, call 02 9089 7693 or click here to book online.

 

Last Updated: Friday 13 June, 2008

Please Note:
While care is taken to ensure accuracy, the City of Sydney cannot guarantee that information expressed here is correct and recommends that users exercise their own skill and care with respect to its use. The City of Sydney makes no warranty or undertaking, whether expressed or implied, nor does it assume any legal liability, whether direct or indirect.