Contact Us
The City of Sydney is the local government authority for the central area of Sydney, including the CBD. The City of Sydney staff are available to answer enquiries about council services and facilities.
Contact the Council On-line
Ask a question, report a problem, or provide feedback online now.
Complaints & Feedback Guidelines
Where there is dissatisfaction with the handling of requests from members of the community this Guidelines Statement explains the procedure to be followed by Council.
General Enquiries
General Enquiries or After Hours Assistance
Tel: 02 9265 9333 (24 hours, 7 days per week)
Fax: 02 9265 9222
Email:
council@cityofsydney.nsw.gov.au
DX # 1251
Street Address
City of Sydney
Town Hall House
456 Kent Street
Sydney NSW 2000
Postal Address
City of Sydney
GPO Box 1591
Sydney NSW 2001
ABN: 22 636 550 790
Customers who are Hearing or Speech Impaired
The City of Sydney welcomes calls made through the National Relay Service (NRS). This service is available 24 hours a day, 365 days a year.
National Relay Service (NRS)
Tel:
1800 555 677
Web: www.relayservice.com.au
Voice / Textphone users
Tel: 133 677 (24 hours 7 days per week)
People who have Speech / Communication impairment only (are not hearing impaired)
Speak and Listen Service (SSR) on 1300 555 727
Council Office Locations
CBD
Tel: 02 9265 9333
Email: council@cityofsydney.nsw.gov.au
Level 2, Town Hall House
456 Kent Street
Sydney NSW 2000
Monday to Friday: 8am to 6pm
More Info >>
Redfern
Email: council@cityofsydney.nsw.gov.au
158 Redfern Street
Redfern NSW 2016
Monday to Friday: 9am to 5pm
Saturday: 9am to 12 noon
More Info >>
Glebe
Email: council@cityofsydney.nsw.gov.au
Glebe Town Hall
160 St Johns Road
Glebe NSW 2037
Monday to Friday: 9am to 5pm
More Info>>
Kings Cross
Email: council@cityofsydney.nsw.gov.au
50 - 52 Darlinghurst Rd
Kings Cross NSW 2011
Monday to Friday: 9am to 5pm
Saturday: 9am to 12 noon
More Info >>
Community Contacts
Aboriginal Community Development Officer
Tracey Duncan
Tel: 02 9265 9333
Fax: 02 9246 7894
Email: tduncan@cityofsydney.nsw.gov.au
Homeless Persons Information Centre
Telephone Toll Free: 1800 234 566
or 02 9265 9081
Fax: 02 9265 9639
7 days a week: Monday to Sunday: 9am to 10pm
(closed each day between 1pm -2pm)
More Info >>
Inner City Homelessness Outreach & Support Service
Telephone Toll Free: 1800 505 501
7 days a week: Monday – Friday 7:00am – 10:30pm
Saturday and Sunday 9:00am – 5:00pm
Meals on Wheels
Tel: 02 8512 4230
Manager of Social Planning, Access & Community Development
Susana Ng
Tel: 02 9246 7874
Email: sng@cityofsydney.nsw.gov.au
Pet Registration Officer
Tel: 02 9265 9333
Email: jfloyd@cityofsydney.nsw.gov.au
City of Sydney
Joanne Floyd
GPO Box 1591
Sydney NSW 2001
Sex Industry Liaison Officer
Andrew Miles
Tel: 02 9246 7675
Email: amiles@cityofsydney.nsw.gov.au
Recreation and Learning Centres
Joseph Sargeant Centre, Erskineville
Erskineville Youth Service
Tel: 02 8512 8771
Fax: 02 8512 8772
Youth Team Leader: 0414 285 894
60 Prospect St
Erskineville NSW 2043
Monday to Sunday: 7am to 12 midnight
Holiday Opening Hours
Friday 25, Saturday 26, Sunday 27 December: CLOSED
Monday 28, Tuesday 29, Wednesday 30, Thursday 31 December: CLOSED
Friday 1, Saturday 2, Sunday 3 January 2010: CLOSED
Monday 4 January 2010: OPEN
More Info >>
Juanita Nielsen Community Centre, Woolloomooloo
Tel: 02 8374 6323
Fax: 02 8374 6321
Email: jnlc@cityofsydney.nsw.gov.au
Cnr Nicholson & Dowling St
Woolloomooloo NSW 2011
Monday to Thursday: 9am to 8pm
Friday: 9am to 6pm
Saturday: 10am to 4pm
Sundays and Public Holidays: Closed
More Info>>
King George V Recreation Centre, The Rocks
Tel: 02 9244 3600
Fax: 02 9244 3613
Email: kgv@cityofsydney.nsw.gov.au
Cumberland St
The Rocks NSW 2000
Main Centre
Monday to Friday: 6.30am to 9pm
Saturday and Sunday: 10am to 4pm
Fitness Centre
Monday to Thursday: 6.30am to 8.30pm
Friday: 6.30am to 7pm
Saturday: 10am to 4pm
Sunday: Closed
More Info>>
Peter Forsyth Auditorium, Glebe
Tel: 02 9298 3040
Fax: 02 9298 3041
Email: council@cityofsydney.nsw.gov.au
Francis Street
Glebe NSW 2037
Monday to Sunday: 7am to 12 midnight
Holiday Opening Hours
Friday 25, Saturday 26, Sunday 27 December: CLOSED
Monday 28, Tuesday 29, Wednesday 30, Thursday 31 December: CLOSED
Friday 1, Saturday 2, Sunday 3 January 2010: CLOSED
Monday 4 January 2010: OPEN
More Info>>
Pine Street Creative Arts Centre, Chippendale
Innovative and Progressive Community Arts
Tel: 02 9245 1503
Fax: 02 9245 1500
Email: pinestreet@cityofsydney.nsw.gov.au
Website: www.pinestreet.com.au
64 Pine Street
Chippendale NSW 2008
Office and Art Gallery Hours
Monday to Friday: 9.30am to 5.30pm
Saturdays: 11am to 4pm (open only if there is
an exhibition on, closed otherwise)
Sundays and Public Holidays: Closed
More Info>>
Pyrmont Community Centre
Tel: 02 9298 3130 or 02 9298 3134
Fax: 02 9298 3131
Email: pyrmontcc@cityofsydney.nsw.gov.au
Corner of John and Mount Street
Pyrmont NSW 2009
Monday to Thursday: 9am to 9pm
Tuesday to Thursday: 6.30am to 9pm (Gym & Fitness early opening hour)
Friday: 9am to 6pm
Saturday: 10am to 4pm
Sundays and Public Holidays: Closed
More Info>>
Redfern Community Centre
Tel: 02 9288 5713
Fax: 02 9288 5714
Email: redferncc@cityofsydney.nsw.gov.au
29-53 Hugo Street
Redfern NSW 2016
Monday to Friday: 9am to 5pm
Saturday, Sunday and Public Holidays: Venue available for bookings.
More Info>>
Ultimo Community Centre
Tel: 02 9298 3111
Fax: 02 9298 3100
Email: ultimocc@cityofsydney.nsw.gov.au
40 William Henry Street, Corner Harris Street
Ultimo NSW 2007
Monday to Friday: 10am to 8pm
Saturday and Sunday: 10am to 4pm
More Info>>
Pools
Andrew (Boy) Charlton Swimming Pool, The Domain
Tel: 02 9358 6686
Fax: 02 9358 6540
Email: abc@belgravialeisure.com.au
1C Mrs Macquaries Road,
The Domain NSW 2000
Season: 1 September 2009 – 2 May 2010
Non Daylight Saving
Monday to Sunday: 6am to 7pm
Daylight Saving
Monday to Sunday: 6am to 8pm
The centre is closed on Good Friday and Christmas Day.
More
Info >>
Cook + Phillip Park Aquatic and Fitness Centre, Sydney
Tel: 02 9326 0444
Fax: 02 9326 0599
Email: admin.cookandphillip@ymca.org.au
4 College Street, Corner William Street
Sydney NSW 2000
Monday to Friday: 6am to 10pm
Saturday, Sunday and Public Holidays: 7am to 8pm
The centre is closed on Good Friday and Christmas Day.
More
Info >>
Ian Thorpe Aquatic Centre
Tel: 02 9518 7220
Fax: 02 9660 2212
Email: admin.itac@ymca.org.au
Website: www.itac.org.au
456 Harris Street, Cnr of William Henry Street
Ultimo NSW 2007
Monday to Friday: 6am to 9pm
Fitness Centre: 6am to 10pm
Saturday, Sunday and Public Holidays: 6am to 8pm
The centre is closed on Good Friday and Christmas Day.
More
Info >>
Prince Alfred Park Pool, Surry Hills
Chalmers Street, Corner of Cleveland Street
Surry Hills NSW 2010
Prince Alfred Park Pool has closed for the approved redevelopment of the park and facilities.
More Info >>
Victoria Park Pool, Camperdown
Tel: 02 9298 3090
Fax: 02 9298 3092
Email: vppadmin@cityofsydney.nsw.gov.au
City Road, Corner of Parramatta Road
Camperdown NSW 2050
(Limited free 2 hour parking is available, located off City Road)
Non Daylight Saving
Monday to Friday: 6am to 7.15pm
Saturday, Sunday: 7am to 5.45pm
Daylight Saving
Monday to Friday: 5.45am to 7.45pm
Saturday, Sunday:
7am to 5.45pm
(Including Public Holidays)
The centre is closed on Good Friday and Christmas Day.
More Info >>
Parks and Tennis Courts
Park Bookings
Tel: 02 9265 9550 / 9246 7805
Fax: 02 9265 9180
Email: openspacebookings@cityofsydney.nsw.gov.au
Alexandria Park Tennis Courts
Tel: 02 9246 7805
Buckland Street, Corner of Park Road
Alexandria NSW 2015
More Info >>
Beaconsfield Park Tennis Courts
Tel:
02 9246 7805
54 Queen Street
Beaconsfield NSW 2015
More Info >>
St James Park Tennis Courts, Glebe
Jensen’s Tennis Centre
Tel: 02 9698 9451
Website: www.jensenstennis.com.au
Court Location
St James Lane
Glebe NSW 2037
More Info >>
Kent Street Tennis Courts, Sydney
The Observatory Hotel
Tel:
02 9256 2222
96-108 Kent Street
Millers Point NSW 2000
More Info >>
Turruwul Park Tennis Courts, Rosebery
Tel: 02 9246 7805
115 Rothschild Avenue
Rosebery NSW 2018
More Info >>
Rushcutters Bay Park Tennis Courts
Tel: 02 9357 1675
Email: tennisman@unwired.com.au
Waratah Avenue
Rushcutters Bay NSW 2011
More Info >>
Prince Alfred Park Tennis Courts, Surry Hills
Jensen’s Tennis Centre
Tel: 02 9698 9451
Chalmers Street
Surry Hills NSW 2010
More Info>>
Libraries
Customs House Library
Tel: 02 9242 8555
Fax: 02 9242 8561
Email: library@cityofsydney.nsw.gov.au
TTY: 02 9242 8575 (for the hearing impaired)
31 Alfred Street
Circular Quay NSW 2001
Monday to Friday: 10am - 7pm
Saturday and Sunday: 11am - 4pm
Public Holidays: Closed
More Info >>
Glebe Library
Tel: 02 9298 3060
Fax: 02 9298 3062
Email: library@cityofsydney.nsw.gov.au
186 Glebe Point Road (cnr Wigram Road)
Glebe NSW 2037
Monday and Wednesday: 10am - 7pm
Tuesday, Thursday and Friday: 10am - 6pm
Saturday: 10am - 4pm
Sundays and Public holidays: Closed
More Info >>
Haymarket Library
Tel: 02 8019 6477
Fax: 02 9265 9979
Email: library@cityofsydney.nsw.gov.au
744 George Street
Sydney NSW 2000
Monday to Friday: 8:30am - 6pm
Saturday: 10am - 4pm
Sunday: Closed
More Info >>
Kings Cross Library
Tel: 02 9246 4530
Fax: 02 9246 4536
Email: library@cityofsydney.nsw.gov.au
Level 1, 50 – 52 Darlinghurst Road
Kings Cross NSW 2011
Monday and Tuesday: 10am - 7pm
Wednesday to Friday: 10am - 6pm
Saturday: 10am - 4pm
Sunday: 11am - 4pm
More Info >>
Newtown Library
Tel: 02 8512 4250
Fax: 02 8512 4253
Email: library@cityofsydney.nsw.gov.au
8– 10 Brown Street
Newtown NSW 2042
Monday and Wednesday: 10am - 7pm
Tuesday: 10am - 6pm
Thursday and Friday: 10am - 5pm
Saturday and Sunday: 11am - 4pm
More Info >>
Paddington Library
Tel: 02 9391 7988
Fax: 02 9380 6174
Email: library@woollahra.nsw.gov.au
Website: www.woollahra.nsw.gov.au
To use Paddington Library you will need to join
the Woollahra Library & Information service
(proof of address required).
Paddington Town Hall
247 Oxford Street
Paddington NSW 2021
Monday, Tuesday, Thursday and Friday: 10am to 6pm
Wednesday: 12 noon to 8pm
Saturday: 10am to 4pm
Sundays and Public holidays: Closed
More Info >>
Pyrmont Library Link
Please call Customs House Library for more information
Tel: 02 9242 8555
Email: library@cityofsydney.nsw.gov.au
Pyrmont Community Centre
Cnr John and Mount Streets
Pyrmont NSW 2009
Collection times
Tuesday 5pm to 7pm
Thursday 5pm to 7pm
Saturday 10am to 12noon
Deliveries
Tuesday after 1:00pm
Thursday after 1:00pm
Returns (in the return chute)
Monday to Thursday: 9:00am to 9:00pm
Friday: 9:00am to 6:00pm
Saturday: 10:00am to 4:00pm
Closed Public Holidays
More Info >>
Surry Hills Library
Tel: 02 8374 6230
Fax: 02 8374 6235
Email: library@cityofsydney.nsw.gov.au
405 Crown Street
Surry Hills NSW 2010
Monday: 10am - 6pm
Tuesday: 10am - 8pm
Wednesday: 10am - 6pm
Thursday: 10am -8pm
Friday: 10am - 6pm
Saturday and Sunday: 10am - 4pm
More Info >>
Town Hall Library Link
Please call Customs House Library for more information
Tel: 02 9242 8555
Email: library@cityofsydney.nsw.gov.au
Level 1, Town Hall House
456 Kent Street
Sydney NSW 2001
Monday to Friday: 8am - 6pm
Saturday and Sunday: Closed
More Info >>
Ultimo Library
Tel: 02 9298 3110
Fax: 02 9660 9457
Email: library@cityofsydney.nsw.gov.au
Level 1, Ultimo Community Centre
40 William Henry Street
Ultimo NSW 2007
Monday and Tuesday: 10am - 6pm
Wednesday: 10am - 7pm
Thursday and Friday: 10am - 6pm
Saturday and Sunday: 12pm - 4pm
More Info >>
Waterloo Library
Tel: 02 9288 5688
Fax: 02 9288 5677
Email: library@cityofsydney.nsw.gov.au
Waterloo Town Hall
770 Elizabeth Street
Waterloo NSW 2017
Monday to Thursday: 10am - 6pm
Friday: 10am - 5pm
Saturday: 11am - 4pm
Sunday: Closed
More Info >>
Home Library Service
Tel: 02 9265 9705
Email: library@cityofsydney.nsw.gov.au
More Info >>
Jessie Street National Women's Library
Tel: 02 9265 9486
Email: jsnwl@cityofsydney.nsw.gov.au
Ultimo Community Centre
435-438 Harris Street
Ultimo
Monday to Friday: 10am to 3pm
Saturday and Sunday: Closed
Aged and Disability Activity Centres
Cliff Noble Activity Centre, Alexandria
Tel: 02 8512 8000
Fax: 02 8512 8001
Email: agedworker@cityofsydney.nsw.gov.au
Corner of Renwick and Suttor Streets,
Alexandria NSW 2015
Monday to Friday: 9.30am to 3pm
More Info>>
St Helen’s Community Centre, Glebe
Tel: 02 9298 3050
Fax: 02 9692 8766
Email: agedworker@cityofsydney.nsw.gov.au
184 Glebe Point Road
Glebe NSW 2037
Monday to Friday: 9am to 4pm
More Info>>
Reg Murphy Activity Centre, Kings Cross
Tel: 02 8374 6310
Fax: 02 8512 4233
Email: agedworker@cityofsydney.nsw.gov.au
19 Greenknowe Avenue
Potts Point NSW 2011
Monday to Friday: 9am to 4pm
More Info>>
Harry Jensen Activity Centre, Millers Point
Tel: 02 9244 3696
Email: agedworker@cityofsydney.nsw.gov.au
17 Argyle Street
Millers Point NSW 2000
Monday to Friday: 9:30am to 5:30pm
Public Holidays: Closed
More Info>>
Ron Williams Activity Centre
Kepos Street, Redfern
Tel: 02 9288 5601
Fax: 02 8512 4233
Email: agedworker@cityofsydney.nsw.gov.au
5-11 Kepos Street
Redfern NSW 2016
Monday to Friday: 9am to 4pm
Public Holidays: Closed
More Info>>
Ultimo Community Centre
Tel: 02 9298 3103
Fax: 02 9298 3100
Email: agedworker@cityofsydney.nsw.gov.au
Little Bridge Hall
40 William Henry Street, Corner Harris Street
Ultimo NSW 2007
Monday to Friday: 9am to 4pm
More Info>>
Mary McDonald Activity Centre, Woolloomooloo
Tel: 02 8374 6300
Fax: 02 8374 6302
Email: agedworker@cityofsydney.nsw.gov.au
82 Bourke Street, Corner of Charles Street
Woolloomooloo NSW 2011
Monday to Friday: 9am to 4pm
More Info>>
Venues for Hire
Commercial Venue Hire
(for Sydney Town Hall, Paddington Town Hall,
& Customs House Venue)
Tel: 02 9265 9189
Email: enquiry@cityofsydney.nsw.gov.au
More Info >>
All Other Venues
General Enquiries and Bookings
Tel: 02 9265 9333
Fax: 02 9265 9222
Email: council@cityofsydney.nsw.gov.au
Online: Booking Enquires>>
