Privacy management plan

How we manage personal and health information.



  • Legislation regulates the collection, storage, use and disclosure of personal information.
  • You have the right to access your personal information we hold.
Privacy management planPDF · 352.04 KB · Last modified

What is personal information?

Personal information relates to individuals and includes any information or opinion about them. It can include a name, address, phone number, email address or any information from which a person's identity can be reasonably ascertained.

What is not personal information?

Information is not protected under law if it:

  • relates to someone's suitability for public sector employment
  • is about people who have been dead for more than 30 years
  • relates to some types of law enforcement and investigation activities
  • is allowed to be disclosed under other legislation.

Your personal information

Any personal information you provide us will be used for our purposes, or a directly related purpose only, unless you consent to another use or disclosure, in emergencies or as otherwise required by law.

You have the right to access any of your personal information that we hold, without excessive delay or expense.

You also have a right to request to have your personal information amended so that it is accurate and up to date. If you have any queries about privacy or wish to access or correct your personal information please contact us.

Information and Privacy Commission

The Information and Privacy Commission provides further information about privacy.