Report unauthorised and illegal accommodation
Let us know about unlawful or non-approved short-term rentals and tourist lodgings.
Project Status: When you need to do this
Some unscrupulous landlords offer illegal or non-approved short-term and tourist-style accommodation that’s unsafe for occupants and surrounding neighbours. If you see these types of rooms advertised, please report it to us:
- Some landlords rent their house or apartment to multiple occupants under individual agreements, or to tourists for short-term stays.
- Other landlords do illegal building works, subdividing their premises into many small rooms to maximise their income. This non-approved use of premises and works, which may not comply with the building code, could cause serious safety issues, especially in the event of a fire.
What you need to do
Complete our online form
- Reports can be made anonymously, although we require an address of the premises to investigate complaints of unauthorised accommodation.
- You can also provide evidence, such as links to websites or copies of advertisements promoting the premises, it will help us to stop this unsafe activity.
After you finish
Your report will be investigated. We work with NSW Police, Fire and Rescue NSW, NSW Fair Trading, the Australian Taxation Office and other relevant agencies.
When looking for share accommodation in the future, we recommend making sure you know what to look for in our guide below..