Report unauthorised and illegal accommodation
Let us know about unlawful or non-approved short-term rentals and tourist lodgings.
When you need to do this
Some unscrupulous landlords offer illegal or non-approved short-term and tourist-style accommodation that’s unsafe for occupants and surrounding neighbours. If you see these types of rooms advertised, please report it to us:
- Some landlords rent their house or apartment to multiple occupants under individual agreements, or to tourists for short-term stays.
- Other landlords do illegal building works, subdividing their premises into many small rooms to maximise their income. This non-approved use of premises and works, which may not comply with the building code, could cause serious safety issues, especially in the event of a fire.
What you need to do
-
Complete our online form
- Reports can be made anonymously, although we require an address of the premises to investigate complaints of unauthorised accommodation.
- You can also provide evidence, such as links to websites or copies of advertisements promoting the premises, it will help us to stop this unsafe activity.

