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The City of Sydney is committed to maintaining a clean and safe community. To help us care for our community we need your help and feedback.
Business trading beyond the lockdowns
It’s important local businesses and venues in the city can thrive and financially recover from the extended lockdown. We want to ensure this is balanced with residential amenity.
Local amenity
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Report illegal dumpingDumping unwanted material on the footpath is an offence.Report an issue
Report a damaged footpathWe encourage you to inform us about hazards and urgent repairs, as well as any unwanted objects blocking the way.Report an issue
Report a tree issueRaise your concerns with the appropriate contact.Report an issue
Report illegal graffitiWe act quickly to remove it because our residents have told us that clean walls are a sign they live in a safe neighbourhood.Report an issue
Report illegal bill postersThe material you see pasted or taped to telegraph poles, fences, hoardings and the sides of buildings is visually polluting, and often placed on public property illegally.Report an issue
Report unauthorised and illegal accommodationLet us know about unlawful or non-approved short-term rentals and tourist lodgings.Report an issue
Report local film crew concernsIn support of the industry, we try to approve applications but local residents and business owners are our first priority.Report an issue
Request pesticide use be limited or avoided in a particular areaThe treatments we use are covered in our notification plan.
Noise
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Resolve neighbourhood noise issuesBefore taking formal steps to complain about noise, you should attempt to contact your residential neighbour or local business to work towards an appropriate solution.Report an issue
Report excessive noise from garbage and bottle collectionsConcerns regarding excessive noise from residential waste collection may be directed to us.Report an issue
Report unwanted noise from licensed venues and commercial premisesMusic and patron noise from licensed premises, entertainment venues, busy food and drink premises, commercial operations and industrial activities can create unwanted noise outside business hours. However, these businesses are subject to controls.Development guidelines & policies
Construction site noiseTo balance industry needs with the needs of our residents and businesses, we require landowners, including developers and site workers, to follow limits on noise and working hours.Published 12 October 2021Report an issue
Report noise from motor vehiclesIf you're concerned about excessive noise from motor vehicles you can report noisy engines and exhausts, dangerous driving and horns, alarms, sound systems and vehicle refrigerators.Report an issue
Fireworks in the local areaFind out who authorises them, who puts them on and who to contact if they're disturbing your night.Report an issue
Report excessive noise from major works, transport and eventsSome sources aren't regulated by us. These organisations can help with your concern.
Vehicles & parking
Transport & parking
Report a vehicle that is illegally parkedOur rangers patrol the local area daily to encourage people to comply with parking restrictions and provide fair access to on-street parking for as many drivers as possible.Transport & parking
Report an abandoned or unattended vehicleEach year around 1,000 vehicles are abandoned or left unattended in our local area. If you suspect there’s an abandoned or unattended vehicle in your street, you can report it and our rangers will investigate.Transport & parking
Report a problem with a parking meterIf you encounter a problem with a parking meter, call 1300 887 956.Transport & parking
Pay or enquire about a parking fineRevenue NSW is responsible for the receipt and processing of fines, and administering the enforcement system to collect unpaid fines.
Garbage & waste
Waste & recycling services
Report a missed waste collectionFind out what to do if we didn’t pick up your bin or booked collection.Waste & recycling services
Report bins left out on the streetThey can create safety hazards, cause littering problems if knocked over and are also more likely to be damaged, stolen or lost.Report an issue
Report excessive noise from garbage and bottle collectionsConcerns regarding excessive noise from residential waste collection may be directed to us.Report an issue
Report illegal dumpingDumping unwanted material on the footpath is an offence.
Pets & animals
Pet & animal services
Find your missing petIf your pet is microchipped and registered, or wearing a collar and identification tag, we will contact you promptly so you can reclaim your pet straight away.Pet & animal services
Report a badly behaving animalThere are steps you can take if animals in your neighbourhood are behaving badly – for example, barking all the time, damaging gardens, attacking or chasing people, animals or vehicles.Pet & animal services
Report sick and injured wildlifeIf you come across an animal that is in distress or injured, call your local wildlife rescue group to find out what you can do.Property & tree maintenance
Addressing pest issues including rats, mice, pigeons and beesVermin concerns on private land are the responsibility of the landowner and a licensed pest controller should be contacted, however we do have a baiting and monitoring program to control rodent activity in public spaces.
