Revenue NSW
Request a review
Parking services
Please include your name, address and a contact phone number so we can respond to your enquiry as soon as possible.
Revenue NSW is responsible for the receipt and processing of fines, and administering the enforcement system to collect unpaid fines.
If you have received a penalty notice, you can pay it online or view your options at the Revenue NSW website.
When our rangers issue a penalty notice it cannot be cancelled. This ensures we are operating fairly, consistently and transparently.
If you request a review, Revenue NSW undertakes the process on behalf of the City of Sydney.
If you have received a penalty notice, you can pay it online or view your options at the Revenue NSW website.
Go to Revenue NSW websiteTo request a review of a fine, contact Revenue NSW and include the following in your letter:
Please contact Revenue NSW for any information about the penalty notice or to request a review of the penalty notice.
Contact the City of Sydney for parking meter enquiries and feedback only.
Request a review
Please include your name, address and a contact phone number so we can respond to your enquiry as soon as possible.
Parking meters in the City of Sydney are inspected, tested and maintained daily by technicians.
An automatic monitoring system alerts technicians when a fault occurs and the meter is generally fixed within 2 hours.
Problems with parking meters should be reported.
If you do encounter a problem with a parking meter, call the number on the parking meter itself at the time you encounter the problem.
If you are contacting one of the parking meter call centres, a staff member will log your call, give you a reference number and send a technician to inspect the meter. The technician will record your reference number when the problem is resolved.
Please note the reference number does not automatically waive a fine if you receive an infringement notice.
From 1 July 2025, we’re issuing paper parking fines for vehicles where they have been parked illegally in the City of Sydney area.
Ticketless fines may still be issued in certain circumstances. You can find out more about those exemptions in the Fines Amendment (Parking Fines) Act 2024 and Fines Amendment (Parking Fines) Regulation 2025.
We’ll provide updates on parking penalty notices, including the number of fines and the number retracted, at the end of September 2025 and December 2025. These updates will then be every 6 months from 1 January 2026.
Note, it is the motorist’s responsibility to always park legally.