Project Status: When you need to do this
The following services are currently delayed due to impacts of Covid-19:
- booked collection for bulky waste
- green lid bin collection for garden organics.
Your items may not be picked up on your scheduled day.
Please leave your bin and items out for collection and we will pick them up as soon as possible.
Red lid rubbish bins, yellow lid recycling bins and maroon lid food scraps recycling bins will be collected as normal.
What you need to do
Red, yellow and green lid bins
Complete this online form to report a missed collection for your red lid, yellow lid or green organics bins.
Maroon lid bins
If your maroon lid food scraps recycling collection was missed, please fill in the report a local issue form.
Complete this online form to report a missed booked collection.
After you finish
- Missed services will be collected within 2 business days.
- If you’ve already reported a missed collection, please allow 2 business days before reporting it again.
- These requests are serviced Monday to Sunday.