Report a missed waste collection
Find out what to do if we didn’t pick up your bin or booked collection.
Project Status: When you need to do this
What you need to do
Red, yellow and green lid bins
Complete this online form to report a missed collection for your red lid, yellow lid or green organics bins.
Maroon lid bins
If your maroon lid food scraps recycling collection was missed, please fill in the report a local issue form.
Complete this online form to report a missed booked collection.
After you finish
- Missed services will be collected within 2 business days.
- If you’ve already reported a missed collection, please allow 2 business days before reporting it again.
- These requests are serviced Monday to Saturday.