Report a missed waste collection

Find out what to do if we didn’t pick up your bin or booked collection.

After your report, missed services will be collected within 2 business days.

Project Status: When you need to do this

What you need to do

After you finish

  • Missed services will be collected within 2 business days.
  • If you’ve already reported a missed collection, please allow 2 business days before reporting it again.
  • These requests are serviced Monday to Saturday.