Report a missed waste collection

Every week we empty around 100,000 bins. Occasionally, bins or booked pick-ups may be missed.

We aim to collect them within 2 business days.

Project Status: When you need to do this

What you need to do

After you finish

  • We aim to collect them within 2 business days. 
  • If you've already reported it, please allow 2 business days before contacting us again. 
  • Thanks for your report – it helps us keep Sydney clean.