Book a pick-up online
Free service for City of Sydney residents.
We’ll collect old furniture, mattresses, whitegoods, electronics and other big household items you no longer need.
You’re eligible to use this service each week if you’re in our local area and:
Don’t book a pick-up if:
If your items aren’t collected on time, please leave them out and report a missed collection after 2 days.
We will pick them up as soon as possible.
Learn what to do if something doesn’t go to plan, including how to change or cancel your booking, how to report a missed collection and other common questions.
Find tips to manage booked collections in apartment buildings and where items go.
If your items are still in good and working condition, try to find a new home for them first. Find out more about reducing, reusing and repairing.
Download our bulky waste pick-up schedule to find out which day of the week we pick up in your area. Bookings made by 2pm the day before your scheduled collection day will be picked up that week.
Free service for City of Sydney residents.
Don’t put your items out earlier than this as passers-by may add to the pile. Or the entire pile may be considered illegal dumping and rejected by our collection crew, potentially resulting in a fine. Check your confirmation email for your collection date.
Separate your items into 3 groups listed below. Place items in the same group together, and slightly away from items in other groups. For example, furniture and bulky household items should be in a separate pile, away from metals, whitegoods and electronics. These groups are collected by different trucks and transported to different processing facilities. If your item is booked under the wrong group, it won’t be collected.
Check your items are accepted.
If you have a building manager or contact responsible for managing your building’s booking, follow their instructions on where to leave your items.
Make sure your items are placed in the correct location for pick-up. Items must be placed in an accessible location next to your property that is easy to see from our trucks. Don’t place items behind trees or vehicles that could prevent our drivers from seeing them. We won’t collect or move items from inside your property, including your driveway, porch or front yard. Some properties have multiple access points. Check your confirmation email for the pick-up location or follow instructions from your building manager or booking contact. If your items are placed in the wrong spot, including private property, they won’t be collected.
Size matters: if you live in a house, keep your pick-up to 1 cubic metre per booking, or about a box trailer load. For apartment buildings, the limit per booking is 4 cubic metres.
Our system allows 1 booking for each item group per apartment building each week. Most apartment buildings arrange for the building manager or a key contact to book 1 pick-up on behalf of all residents.
We recycle what we can and safely dispose of the rest.