Book a free pick-up for bulky items

We’ll collect old furniture, mattresses, whitegoods, electronics and other big household items you no longer need.

About 1 week

Project Status: When you need to do this

What you need to do

Complete our online form

This is a free service for City of Sydney residents.

Make a booking

Prepare your items before collection

  • Write a note and include your booking number. Attach the note to your items so neighbours know it's an official booked collection.
  • Cut large rugs into 1m lengths, roll and tie them with string or tape. Otherwise, they can jam compactors.
  • Keep loose items contained or tied up: put small items in a box. Loose materials won't be collected. This includes garden organics – make sure they're bundled and tied together.
Pictures of some of the items we collect. The items are a couch, washing machine, tv and computer, mattress, bedframe and rug, barbecue, and bundled garden waste.

What can be collected 👍

What can’t be collected 👎

Before you start

Pick-up schedule

Download our bulky waste pick-up schedule to find out which day of the week we pick up in your area. Bookings made by 2pm the day before your scheduled collection day will be picked up that week.

Bulky waste pick-up schedulePDF · 366.79 KB · Last modified

How to book

Put your items out the night before your scheduled collection

Separate items into these 3 groups: bulky items & furniture, mattresses, and metals, whitegoods & electronics. Different trucks collect them. Limit of 1 metre cubed for houses and 4 metres cubed for apartment buildings per booking.

After you finish

If something doesn't go to plan 🙁

Other information

Tips to manage booked collections in apartment buildings

Our system allows one booking for each item group per apartment building each week. Most apartment buildings arrange for the building manager or a key contact to book one pick-up on behalf of all residents.

Where does it all go?

We recycle what we can and safely dispose of the rest.

  • Mattresses are sent to our contractor, who recycles up to 75% of mattress parts. Steel springs are recycled into products like metal roofing. Foam is turned into carpet underlay. Timber can become weed matting and mulch. Textiles are used in products like acoustic panelling.
  • Furniture and bulky household items are collected and taken to a transfer station where metals and plastics are removed for recycling. Furniture that can't be recycled is downcycled into fuel for cement kilns. If your items are still in good, working condition, try to find a new home for them first.
  • Whitegoods are usually made of valuable metals and plastics. Our processors first remove any hazardous chemicals or heavy metals. Whitegoods are then crushed and shredded for recycling. Recovered materials like copper, steel and plastics can be turned into new metal and plastic products.
  • Metals like aluminium or steel from common appliances are 100% recyclable and can be recycled over and over again. Metals are melted down to be reused in new production.
  • Electronics are sorted and broken down into parts for recycling, such as metals, plastics, circuit boards, glass and more. Some electronics are repaired or refurbished, with data wiping, before being resold.