Project Status: When you need to do this
The following services are currently delayed due to impacts of Covid-19:
- booked collection for bulky waste
- green lid bin collection for garden organics.
Your items may not be picked up on your scheduled day.
Please leave your bin and items out for collection and we will pick them up as soon as possible.
Red lid rubbish bins, yellow lid recycling bins and maroon lid food scraps recycling bins will be collected as normal.
What you need to do
Work out your collection day
- If you live in a house or small apartment block, you can enter your street address in the search bar or zoom into the map to find your collection day and download a collection day calendar.
- If you live in an apartment, confirm your collection day with your building manager.
- If you're a building manager or caretaker of a larger or high-rise apartment building, please call us to confirm your collection days. Your bins may be collected 2 or 3 times a week.
- If you're participating in the food scraps recycling trial, check your collection day.
Please note this map shows your collection day and calendar for rubbish, recycling and garden organics bins only.View map in new window.
Prepare your bins for collection
- Place bins out the night before collection day. Bins should be near the kerb, where they won’t block pedestrian, bicycle or vehicle access.
- Place all waste in your bins. Extra rubbish and bags left next to the bin won’t be collected.
- Don’t overfill your bin – make sure the lid closes easily. Overfilled bins are hard to empty, and spilled litter attracts pests and vermin.
- Don’t pack bins too tightly. Collection vehicles won't pick up heavy bins.
- Bring bins back in within 24 hours of collection and store them on your property. Bins left on the street or footpath can be a safety hazard, or create litter when accidentally knocked over.
Disposing of other kinds of waste
Waste & recycling servicesWe can collect your old furniture, mattresses, whitegoods, e-waste and more.About 1 week · Free
Waste & recycling servicesOur green lid bin is an easy and free way to recycle your grass clippings, prunings and leaves.Free
Waste & recycling servicesDifferent recycling and disposal methods are needed for these toxic types of waste. Never put them in your household bins.Free
Waste & recycling servicesInformation and resources for building managers and building champions. Learn how you can help make the trial work in your building.
Waste & recycling servicesBook an e-waste pick-up or drop it off at one of our quarterly recycling drop-off days or recycling stations.
Waste & recycling servicesThere are many easy and convenient ways to recycle your old batteries, mobiles and light bulbs.