You can ask our friendly employees about rate payments, reporting waste and graffiti, permits and notifications, Council papers as well as other City of Sydney services.
Early closing
On Thursday 30 June our Town Hall House customer service centre and Kings Cross neighbourhood service centre will close at 4pm for end of financial year processing.
Town Hall House customer service centre will reopen at 10am on Friday 1 July.
Opening hours
To make a 20-minute appointment, book your appointment online or call us on 02 9265 9333.
Monday
Closed
Tuesday
10am to 4:30pm
Wednesday
Closed
Thursday
10am to 4:30pm
Friday to Sunday
Closed
Features
JP services not included
The JP service isn’t available.Recycling station included
Drop off batteries, mobile phones and light bulbs on the ground floor near the entrance during library opening hours
Close to transport included
Public transport nearby.
Accessibility
Onsite mobility parking not included
Mobility parking within 300m included
Level access entrance included
Entry door type included
Automatic: two double doors.Floors included
1Lift included
1Accessible toilets included
1Ambulant toilets not included
Changing places facilities not included
Hearing support system not included
What you can do here
- Apply for parking permits, busking permits or pay your rates.
- Book an appointment to speak to a duty planner about your proposed work.
- Check a rate category or certificate.
- View development applications on public exhibition.
- Report graffiti to be removed.
- Make a complaint or provide feedback.
- Book a free pick-up for bulky items.
- Drop off batteries, mobiles and light bulbs for recycling.
- Apply for a tradesperson visitor parking permit.
- Obtain copies of Council reports.
- Ask our employees to follow up any City of Sydney issue on your behalf.
