Ask our friendly staff about rate payments, reporting waste and graffiti, permits and notifications, Council papers, as well as other City of Sydney services.
Early closing
On Thursday 30 June our Town Hall House customer service centre and Kings Cross neighbourhood service centre will close at 4pm for end of financial year processing.
Town Hall House customer service centre will reopen at 10am on Friday 1 July.
Opening hours
To make a 20-minute appointment, book your appointment online or call us on 02 9265 9333.
Monday to Friday
9am to 5pm
Saturday and Sunday
Closed
Features
JP services not included
The JP service isn’t available.Recycling station included
Drop off batteries, mobile phones and light bulbs on the first floor, near the Kent Street entrance.Attractions included
The City Model is a complete, accurate scale model of Sydney.Close to transport included
Buses, light rail and trains travel direct to Sydney Town Hall.
Bike racks included
Druitt Street forecourt and on the Sydney Square side of the building.Wifi included
Toilets included
What you can do here
- Apply for parking permits, busking permits or pay your rates.
- Book an appointment to speak to a duty planner about your proposed development.
- Lodge crane and hoarding permits and construction certificates.
- View development applications on public exhibition.
- Report graffiti to be removed.
- Book a free pick-up for bulky items.
- Obtain copies of Council reports.
- Our friendly staff can follow up any Council issue on your behalf.
Accessibility
Onsite mobility parking not included
Mobility parking within 300m not included
Level access entrance included
- Ramp access from Druitt Street.
- Ramp access or 6 steps from Kent Street.
- Level access from Sydney Square.
Entry door type included
Automatic:- At least 1020mm wide at Druitt and Kent street entrances.
- 1010mm wide at Sydney Square entrance.
Floors included
1Lift included
3Accessible toilets included
3 with LH.Ambulant toilets included
3Changing places facilities not included
Hearing support system not included
