Ask our friendly staff about rate payments, reporting waste and graffiti, permits and notifications, Council papers, as well as other City of Sydney services.
Open by appointment only
To book a 20-minute appointment, book your appointment online or call us on 02 9265 9333.
We strongly encourage you to wear a face mask when visiting our centres. Masks are not mandatory.
The JP service isn’t available.
Opening hours
By appointment only. To book a 20-minute appointment, call us on 02 9265 9333 or book online.
Monday to Friday
9am to 5pm
Saturday and Sunday
Closed
Features
Close to transport included
Buses, light rail and trains travel direct to Sydney Town Hall.
Bike racks included
Druitt Street forecourt and on the Sydney Square side of the building.Recycling station included
Drop off batteries, mobile phones and light bulbs on the ground floor, near the Kent Street entrance.Attractions included
The City Model is a complete, accurate scale model of Sydney.Wifi included
Toilets included
What you can do here
- Apply for parking permits, busking permits or pay your rates.
- Book an appointment to speak to a duty planner about your proposed development.
- Lodge crane and hoarding permits and construction certificates.
- View development applications on public exhibition.
- Report graffiti to be removed.
- Book a free pick-up for bulky items.
- Obtain copies of Council reports.
- Our friendly staff can follow up any Council issue on your behalf.
