Volunteer and goods donation directory

Donate time and non-monetary assistance

The following directory includes organisations that help people who are experiencing homelessness.

People who want to donate their time or resources can contact one of the below groups directly. Many of these organisations offer training and, in most instances, experience is not a prerequisite to help.

Service provider
Volunteer roles and donation information

BaptistCare HopeStreet

02 9358 2388

Volunteers are required to help in the:

  • Op Shop
  • women's spaces
  • Back Shed Cafe
  • skilled pro-bono worker.

Applications and descriptions are available online. Volunteering involves a few steps including interview, induction and ongoing reviews. HopeStreet also accepts non-monetary donations including:

  • food items, particularly tinned food such as meat or fish, vegetables and so on
  • good clean blankets and warm clothes such as, but not limited to, socks, jackets and jumpers
  • non-electrical home goods.

The Op Shops at Woolloomooloo and Glebe provide an inviting selection of new and used good quality clothing and household goods. Contributions will be warmly received.

BaptistCare HopeStreet – Women's Space

02 8061 1521

The BaptistCare HopeStreet Women’s Space requires female volunteers who are easygoing and able to relate well to marginalised women. A volunteer's primary responsibility will be to build supportive relationships with women and transgender women in the sex industry, particularly with those involved with street based sex work.

Previous experience working with marginalised populations is essential. A detailed role description, application and volunteer kit is available online. BaptistCare HopeStreet is a Christian organisation that does not require volunteers to be Christian but does require volunteers to be open to the faith and spirituality aspects of the work.  

The Benevolent Society – East Sydney Home Visiting Service

02 8314 9400

Volunteers provide regular home visits to isolated families with young children who have additional needs. Training for volunteers is provided, 1 day a week for 6 weeks.

Pro-bono work from lawyers and other skilled professionals is appreciated. Other volunteering opportunities available online.

The Big Issue

02 8332 7200

The Big Issue is an independent current affairs and entertainment magazine sold by people experiencing homelessness and/or long-term unemployment. The Big Issue is always looking for volunteers to help out. Opportunities include:

  • magazine distribution
  • helping out with breakfast cook-ups
  • media/PR ideas
  • admininistration
  • visiting vendors on the job
  • a new street soccer program.

Cana Communities

Cana Communities builds relationships and companions for people who are lonely, homeless or suffering from mental illness, addiction, or other factors that marginalise them from mainstream society.

We are a charity that is run with no government funding and solely by volunteers. Cana is always looking for volunteers aged 18 years and over who can contribute by:

  • staying overnight to help homeless people sleeping in our crisis accommodation
  • cooking and providing household support in our crisis accommodation
  • companioning and relating to community members
  • sharing a meal with residents at our transitional houses
  • listening and engaging with vulnerable people
  • assisting with clerical and administrative work
  • working at the Cana Farm at Orchard Hills.

Training and volunteer support is provided.

Care for Street Kids Australia

02 4226 5770 or
0419 249 929

Mobile free food service to the Illawarra region and inner city Sydney for people who are experiencing homelessness.


02 8778 4222

CatholicCare has 2 volunteer programs:

  • Neighbour Aid: A home visit and support program for frail, aged people, those who are isolated, people with disability and their carers. The program services clients in the Bankstown, Fairfield and Liverpool council areas.
  • Community Visitor Scheme: A visiting and support program for residents of aged care facilities who feel socially isolated or lonely. Areas covered include south-west Sydney in Fairfield, Cabramatta, Smithfield and Liverpool. And inner west Sydney in Campsie, Belmore and Lakemba.

Volunteers are welcome and may apply directly to CatholicCare Accommodation and Home Support on 02 8778 4222.

All volunteers are screened and have the support of a dedicated and trained team of coordinators.

Centre for Volunteering

02 8295 7038

The Centre for Volunteering is a volunteer referral service connecting volunteers to positions within their community. Its free 'Bridge to Volunteering' workshop occurs each Friday between 10.30am and 12.30pm at The Rocks. Register your interest online.

To discover various volunteering roles within the community, volunteers can also search through govolunteer.com.au and can refine their search for a particular location or type of skill.

Volunteers can also call the volunteer referral service on 02 9261 3600, Monday to Friday from 10am to 3.30pm.

Come in Youth Resource Centre – Greenlight Movement

02 9331 2691

Greenlight Movement: Volunteer mentors provide support to young people who are disadvantaged or at-risk of homelessness to help them to learn how to drive in our supplied manual car.

TeamUp: A social and wellbeing mentoring program that provides opportunities to disadvantaged young people to form a trusting, long lasting relationship with a caring, positive adult role model.

Volunteers with professional skills such as marketing, business development, fundraising and promotion can assist by offering pro bono advice for specific projects.

Counterpoint Community Services Inc. – The Factory Community Centre

02 9698 9569

Volunteers required in the Redfern/Waterloo area to assist with events, workshops and the general running of The Factory.

Volunteers with skills and experience in mechanics/engineering, music/art, language/s, nursing, psychology, social work are greatly appreciated. Experience is a plus.

Eastern Respite & Recreation

02 8347 7000

With a centre in Rosebery, Eastern Respite & Recreation provides day activities for people with disability, including regular swimming trips to local aquatic centres. It is looking for volunteers who can commit approximately 2½ hours per week to help groups and participants during their swimming trips.

  • Wednesday group requires a female volunteer
  • Thursday group requires a male volunteer

The Exodus Foundation

02 8752 4600

The Exodus Foundation is a registered charity that combats disadvantage in its many forms by providing food, educational and social health and wellbeing services, without discrimination, to those who need it most.

Exodus operates as a subcommittee of the Ashfield Uniting Church Parish Mission and works to provide real assistance to disadvantaged Australians.

Volunteers help Exodus in a diverse range of ways, including:

  • preparing and serving meals at the free Loaves and Fishes Restaurant and at the mobile food service sites in Marrickville and the Sydney CBD
  • providing support and referral services to our guests and those at-risk during meal service delivery
  • providing one-on-one intensive literacy support within the Ashfield, Darwin, and Redfern centres
  • providing valuable administration assistance
  • providing an extensive range of professional social health and wellbeing services to clients who have trouble accessing mainstream services
  • providing Exodus with professional advice and support.

The Exodus Foundation accepts non-monetary donations, specifically non-perishable food such as: tinned fruit, vegetables, fish, meats, spaghetti and baked beans and so on. Long life milk, soups, stews, rice, pasta, coffee, tea, cereals and cereal snacks.

Many of its clients are homeless and might even struggle to read, so please consider donating goods that have a clear picture on the label and, importantly, are ring-pull cans that do not require a can opener.

GIVIT – Goods for Good Causes

GIVIT is a national not-for-profit organisation that connects those 'who have' with those 'who need', in a private and safe way. GIVIT’s vision is to ensure quality goods get to where they are needed most by safely connecting and inspiring an online network of givers.

GIVIT aims to ensure every charity has what it needs through the simple act of giving. Through GIVIT’s website, everyday Australians are able to see exactly what is required by vulnerable members of their local community and donate those items. Donors are also able to pledge items into a virtual warehouse.  Visit the GIVIT website to donate needed items.

Goods 360

02 8594 3600

Goods 360 transforms lives and strengthens communities by mobilising companies to donate critically needed goods.

  • companies donate products
  • non-profits choose the products they want on the GivingPlace marketplace
  • individuals can help help cover shipping and handling costs
  • nonprofits get what they need, to help more people in need.

Inner City Legal Centre

02 9332 1996

The Inner City Legal Centre provides legal advice to disadvantage people on Tuesday and Wednesday nights (by appointment).

Committed and skilled lawyers with the following legal knowledge are encouraged to apply:

  • criminal
  • employment
  • family
  • consumer credit and debt
  • admin law/complaints against government
  • discrimination.

Please note applicants should have at least 2 years post admission experience.

Jesus Cares

0401 972 552

Mobile free food service, Serve on Food Van, for people experiencing homelessness. To be involved meet at 7pm each Friday and Saturday night:

Jesus Cares, Ministry Centre
17 Maxim Street
West Ryde NSW 2114

To be a volunteer at Jesus Cares you need to be a committed Christian and regularly going to church. If you would like to volunteer please contact the Ministry Coordinator, Bill Lemon.

Launchpad Youth Community

02 95572810 or 0457 851 270

Launchpad Youth Community supports young people who are homeless or at risk of homelessness. It currently accepts any type of non-monetary donation of good quality including:

  • toiletries
  • furniture
  • electrical goods
  • clothing.

These items can be given to those that access the service and are moving into more permanent accommodation.

Lou's Place

02 93584553

Lou’s Place is a drop-in centre for women and women with children. Volunteers are wanted but must make a regular commitment, mostly once a week or once a fortnight.

Volunteer roles include

  • the kitchen
  • general administration
  • assisting with a special activity or running your own special activity.

Training is provided. Lou’s Place currently accepts non-monetary donations including clothing and toiletries.

Milk Crate Theatre

02 9331 0555

As a volunteer at Milk Crate Theatre become part of a leading arts company that works with people who have experienced homelessness and social marginalisation to create theatre that creates change.

There are a range of volunteer opportunities for people interested in a career in arts administration and can work flexibly around your availability or meet your volunteer requirements as part of existing education or career development.

Ideally, Milk Crate Theatre seeks people with sound word processing and administration skills and a passion for arts and social change. No previous work experience in the arts is required to become a volunteer. However, it is important that you have a genuine desire to engage, learn and contribute, as you will become a valued part of the community.

Those wanting to volunteer are encouraged to send their resume to Siena to discover potential volunteer opportunities.  

Mission Australia

1800 110 578

Mission Australia offers a wide variety of volunteer experiences and tries to match volunteers to suitable roles as much as possible.

Register your interest and apply to be a volunteer online.

Refer to the website for current volunteer opportunities. Send any enquiries or resumes via email.

Newtown Neighbourhood Centre

02 9564 7333

Volunteers at Newtown Neighbourhood Centre contribute by:

  • working at the front information counter updating resource and referral information, responding to simple enquiries, assisting with one-stop shop
  • helping with the computer hub and providing direct assistance for adults with no experience in using computers
  • visiting boarding houses
  • assisting with community events such as morning teas, barbecues and bike maintenance workshops.

For current volunteer opportunities, please email Michelle Hunt.


02 9516 3877

As a food rescue charity, volunteers support OzHarvest in a wide range of activities, such as fundraising, providing office support and behind the scenes assisting with the collection and delivery of food, washing containers used in food distribution, helping out at special events and other various activities within the business.

Please note all our volunteers must be over the age of 18. Please refer to the OzHarvest website for more information, including how to apply.

Pets in the Park

Pets in the Park is a national charity established in 2012 with the mission of improving the lives of homeless people by caring for their pets. The charity has established monthly pop-up health clinics in Darlinghurst and Parramatta where volunteer veterinarians and veterinary nurses vaccinate, administer flea and worm treatment, and conduct basic consultations for pets owned by homeless people.

Volunteer opportunities include veterinarians, veterinary nurses, social workers and HR volunteers to help establish protocols for volunteer contact, application and induction.

All non-monetary donations of appropriate resources are accepted.

Rough Edges – St John's Anglican Church Darlinghurst

02 9360 6844

Non-profit community café that provides food, art, music and company to homeless and disadvantaged people. Open 2 days and 4 nights per week. Training provided for new volunteers.

See the website for dates about information nights and a description of volunteer training.

Non-monetary donations accepted including clothing and blankets. Contact Rough Edges Community Centre before donating any goods.

The Salvation Army – Foster House

02 9212 1065

Foster House is a crisis accommodation complex of 96 beds comprising a 20 bed dormitory and 70 single rooms. Payment provides accommodation, breakfast, lunch, evening meal and other foods for those with special needs.

Foster House accepts good quality non-monetary donations including but not limited to clothing and furniture. Please contact Rodney McDonald before dropping off any donation.

The Salvation Army – Oasis Youth Support Network

02 9331 2266

The Oasis Youth Support Network is the Salvation Army's response to youth homelessness in Australia.

Located in Surry Hills, Oasis provides over 25 cutting edge programs that offer critical points of intervention and support for homeless and disadvantaged young people between 16 and 24 years of age.

Volunteers must be over the age of 21 and are strongly encouraged to contribute their time, talent, skills, funds and other resources for the benefit of our young people.

The Salvation Army – Sydney Street Level Mission

02 9360 1321

The Salvation Army operates the Sydney Street Level Mission.

Street Level is a community that seeks to create a space where everyone is accepted and included no matter what their story has been in the past or is at present.

Street Level strives to be an inclusive environment where everyone in our community experiences a sense of belonging and a safe place to call home. Anyone interested in volunteering in the Surry Hills/Waterloo Centre can submit an expression of interest online.

SEEK Volunteer

An online volunteering job network. Good for skilled volunteers looking to do pro-bono work.

Easy to search but please note that not all organisations advertise volunteer positions here.

Shopfront Youth Legal Centre

02 9322 4808

A free legal service for homeless and disadvantaged young people under the age of 25 in Sydney.

The Shopfront’s volunteers are mostly law students, or law graduates doing practical legal training placements. The Shopfront also take some volunteers from social work, youth work or welfare-related backgrounds.

Volunteers need to be available on a weekday for at least 1 full day (or in exceptional circumstances, half a day) per week. The Shopfront is unable to accommodate volunteers in the evenings or weekends.

Volunteers must make a commitment to regular attendance over a sustained period. You may also be required to attend an orientation and training session.

Volunteers assist with a variety of tasks including answering telephone calls, taking referrals from potential clients, legal research, drafting and filing court documents, analysing evidence and preparing submissions. Prospective volunteers should send a brief resume, with a covering letter or email with details of your availability and why you are interested in volunteering at The Shopfront, by email, fax or post.

St Vincent de Paul Society – Matthew Talbot Homeless Services

02 9358 8142

Supported accommodation for men who are experiencing homelessness.

Matthew Talbot has many volunteers and welcomes volunteers. Training is provided.

Good character is a must and when volunteering with children, criminal record checks must be completed. Usually a commitment of once a week for at least 6 months is required.

St Vincent de Paul Society – Sydney Night Patrol

02 9518 0303

Sydney Night Patrol is a special work of the St Vincent de Paul Society. The service consists of 2 vans, operating 7 nights per week excluding New Year’s Eve, providing a meal, blankets, toiletries, snacks, hot beverages and most importantly, companionship to people experiencing or at risk of homelessness within the inner city of Sydney.

To become a Night Patrol volunteer you must be 18 years of age and over, and available to attend induction training upon commencement.

Please note that Night Patrol has currently reached volunteer capacity. Please see the get involved page on their website for more volunteering opportunities.

Swags for Homeless

03 9764 9422

Swags for Homeless is a not-for-profit charity working to provide emergency relief Backpack Beds to every homeless person turned away from shelter.

The public is able to buy a Backpack Bed for themselves, with 100% of the proceeds going to homeless projects, or they can be bought and donated to the homeless community.

Sydney Street Choir

0410 409 906

Sydney Street Choir aims to connect with, and inspire those experiencing homelessness through creating music, performance and passionate expression. Volunteers can:

  • help manage administrative, financial, legal and marketing needs
  • work with the choir – welfare support, playing instruments, singing with the choir (to help learn songs).

Twenty10 incorporating GLCS NSW

02 8594 9550

Support services for people of diverse sexes, genders and sexualities. Volunteers assist with:

Programs for young people (under 26):
Groups Volunteers and Drop-In Volunteers work directly alongside young people (although not in a therapeutic or counselling sense) either in our drop-in space (weekday afternoons) or through group activities (Saturday afternoons and sometimes weeknight evenings), supported by paid staff.

Programs for adults (over 18):
Group Hosts and Group Facilitators work within our social and social support groups for adults. 

Programs for all ages:
Volunteer telephone counsellors staff our evening telephone lines providing support, information and referral related to sexuality, gender and general life issues.

Twenty10 also has a volunteer board responsible for strategic oversight, planning and governance.

Wayside Chapel

02 9581 9100

Drop-in Centre in Kings Cross that provides food, companionship, basic assistance, referrals, and so on. Volunteers generally participate in:

  • Aboriginal Women’s Project
  • Aboriginal Men’s Project
  • Wayside Café
  • Activities Program
  • Wayside Youth
  • Wayside Op Shop
  • Day to Day Living Program
  • administration and fundraising

All potential new volunteers must attend an information session to begin the recruitment process. These are held monthly on premises, and the dates are listed on the website.


02 9318 0539

Weave Youth and Community Services is a not-for-profit community organisation providing a range of direct support services to disadvantaged children, young people, women, families, and Aboriginal people of all ages, who live primarily in the former South Sydney council area, as well as the City of Sydney, Maroubra/La Perouse and inner west regions.

Services include practical support, counselling, mental health services, drug and alcohol support, access to education and employment opportunities and assistance for information and referral.

Volunteering roles include tutoring, assisting with the transporting of young people home on Friday and Saturday nights, and assisting with activity groups and holiday programs for young people.

Weave also welcomes the opportunity to receive quality goods that can be useful to young people such as good quality appliances, cutlery and crockery sets and soft furnishings.

People who are interested in volunteering at Weave Youth and Community Services can check the website or contact the colunteer co-ordinator. When volunteer roles are available, people who are interested will be asked to complete an application form and attend an informal interview.

Welfare Rights Centre

02 9211 5389

The Welfare Rights Centre is a not-for-profit organisation and community legal centre. We provide free legal advice and representation to thousands of NSW residents every year who are adversely affected by Centrelink decisions. The centre also provides education to improve knowledge and understanding about social security law in the community. The centre uses the knowledge and experience it gains through casework to advocate for reforms to the law and policy that would make the system fairer for everyone.

Volunteers are generally made up of law students and interested members of the community. Duties include administrative work, taking client instructions over the phone on casework shifts, legal research and if appropriate minor casework (under the instruction of a solicitor).

Please refer to the website of the Welfare Rights Centre for more information about volunteer opportunities.

Wesley Mission

02 9263 5588

Wesley Mission is a large organisation that provides a range of services to people who are homeless as well as various opportunities for volunteers. Please visit their website for current volunteer opportunities.

Wirringa Baiya Aboriginal Legal Centre

02 9569 3847 or 1800 686 587

A community legal centre for Aboriginal women, children, and youth living in NSW. Wirringa Baiya focuses on issues relating to violence against Aboriginal women and children.

Wirringa Baiya welcomes the interest of volunteers and is especially keen to help students with research projects which reflect the interest of the centre. Wirringa Baiya accepts students completing their practical legal training, depending on the centre’s capacity.

Women's and Girls' Emergency Centre

02 9319 4088

Drop-in centre for women and children experiencing homelessness in the inner city.

The centre also accepts non-monetary donations including good quality clothing that can be given to women who access the centre.

Youth Off The Streets

02 9330 3500

Youth Off The Streets provides accommodation, support, services and referrals to help homeless and disadvantaged youth. Its main objective is to build volunteer skills, self-esteem and self-confidence while providing a valuable contribution to the organisation’s variety of services.

Opportunities available for skilled volunteers (such as a handyperson).

The Op Shops, each one known as 'Father Riley’s Op Shop', are vital in helping Youth Off The Streets raise much needed income for our programs and services.

As such, Youth Off The Streets accepts non-monetary donations and asks for your support in donating your unused, quality goods to our Op Shops to contribute towards the costs of running the services that we provide for disadvantaged young people.

Last updated: Monday, 13 August 2018