Visitor’s guide to Sydney
Get to know Sydney with our visitor information service at Customs House, or chat to one of our visitor ambassadors in The Rocks and Circular Quay.
Customer service centres
Visitor information centre at Customs House
Walking tours
Sydney’s art, architecture, history and culture in your pocket.
Download Sydney Culture Walks for Apple and Android phones.
Find over 400 places or be guided on our curated walking tours.
Things to see and do
Sydney Culture Walks appThings to see and do
City model
Transport for NSW
Sydney’s public transport network features trains, light rail, buses and ferries.
Transport for NSW manages public transport. Plan your trip.
Opal is the smartcard ticketing system used to pay for travel on public transport in Sydney. How to get an Opal card.
Privately operated light rail lines, airport links, sightseeing buses and taxis complement the public network.
We regulate on-street parking. When it’s an option, active transport is encouraged. Walking and cycling are a great way to experience our city.
For up-to-the-minute traffic information, visit Live Traffic NSW.
Cars, motorbikes and scooters
Transport & parking
Finding and using a parking meterAll our parking meters accept payment by coin, credit card and mobile phone.Transport & parking
Report a problem with a parking meterIf you encounter a problem with a parking meter, call 1300 887 956.Transport & parking
Park your motorbike or scooter in the cityMotorcycle and scooter riders don't need to pay at any of the parking meters in our local area, including central Sydney.Transport & parking
Locate a share car near youUse the map to find an option in your area.
Accessible travel
If you hold a mobility parking permit, you can enjoy free parking for a certain period of time in designated parking zones. Tactile and braille signs are placed next to push buttons at every signalised pedestrian crossing across the local area.
For accessible public transport information, visit Transport for NSW.
Lists, maps & inventories
Accessibility map of the city of SydneyMain useable features in the City of Sydney area including mobility parking spaces, public toilets and potential barriers such as stairs and inclines.Published 15 January 2020Lists, maps & inventories
Mobility parkingIf you hold an approved permit, you can enjoy free parking for a certain period of time in designated parking zones.Published 2 October 2019Public health & safety programs
Wayfinding and signsProviding legible pedestrian information is critical to ensure commuting routes are clearly defined and easily understood, allowing people to be confident of making their way around the city.Transport & parking
Hire a community busOur community bus hire scheme is available to not-for-profit community groups and organisations that provide services of benefit either to the entire local community or a specific target group.At least $29
Cycling in Sydney
Join thousands of Sydneysiders who get around by bike each day.
Use our map, take a course or get a free bike tune-up to get started.
Lists, maps & inventories
Sydney cycling mapDownload or order a free copy and discover our network of low traffic streets, cycleways and shared paths.Published 11 November 2022Lists, maps & inventories
Bike hire, shops and pumpsVisit one of these inner-Sydney locations for the latest products and advice or maintain your tires at a spot near you.Published 19 October 2022Walks, drives & rides
Self-guided ridesTake in the sights and explore your city by bike on one of these inner Sydney adventures.Talks, courses & workshops
Cycling coursesDesigned to develop the skills and confidence required to be an effective bike rider in Sydney.
Make the most of your stay
Our libraries, parks, swimming pools, community centres, gyms and other facilities are available for everyone to enjoy.
