Visitor information centre at Customs House
+2
Find maps, brochures and other ways to enjoy the city. Close to star attractions and the glittering harbour, this is the best place to start your Sydney adventure.
Features
Attractions included
The City model is a spectacular scale model of Sydney viewed through a glass floor.
Visitor information included
Maps, itineraries and a wide range of brochures on what to see and do in Sydney.
Chillout areas included
Lounges where you can recharge yourself and your batteries. You’ll also find spaces to study, meet and work.
Wifi included
Toilets included
Close to transport included
Ferry, train, bus and light rail are on our door step.
Accessibility
Onsite mobility parking not included
Mobility parking within 300m included
1 mobility parking space at 45-54 Pitt Street, Sydney, around 300m from the venue.
Level access entrance included
- 3 steps to front entrance or use 2 ramps with handrails.
- 7 steps to the rear entrance.
Entry door type included
- Manual door for front entrance: open inwards during building opening hours, 1.5 metres wide.
- Automatic sliding door for rear entrance: open 1.5 metres wide.
Floors included
2
Lift included
2
Accessible toilets included
2 - RH and LH on ground floor.
Ambulant toilets not included
Accessible adult change facility not included
Hearing support system not included
What you can do here
- Get advice on tourist attractions, travel and planning your stay in Sydney.
- Find out about historical and cultural walks in the city.
- Find out about events, exhibitions and festivals.
- Explore Customs House and the popular city model while you’re here.
Sydney culture walks
Be your own guide. Explore sites and self-guided tours near Customs House.
What’s On
A year-round program of activities at Customs House and surroundings.
- Fri11Jul
What’s On
Little Sydney Lives RetrospectiveCelebrating prize-winning photographs from 2018 to 2023Customs House - Fri11Jul
What’s On
The Model MakersDiscover the fascinating world behind one of Sydney’s most important urban planning tools.Customs House - Fri11Jul
What’s On
Little Sydney Lives 2024: a big world through small eyes.City of Sydney’s children’s photography competition.Customs House - Fri11Jul
What’s On
Objects from the City of Sydney Civic CollectionArt, history, and stories that define the city.Customs House - Mon14Jul
What’s On
Adventure clues: Secret Sydney huntExplore Sydney’s hidden laneways in a series of fun cryptic clues with Adventure CuesCustoms House Square - Thu17Jul
What’s On
The Rocks & Circular Quay Secret Bar Tour with storiesDrink and discover on Sydney's best nightlife tour - focusing on the Rocks and Circular Quay every Thursday night.Customs House - Sat19Jul
What’s On
AAA Sydney city walkStarting at Customs House, you will discover some of Sydney's CBD architectural masterpieces with a trained AAA guideCustoms House - Mon4Aug
What’s On
Adventure Clues: Unlock The RocksExplore Australia's most historic area the fun way in a series of fun cryptic cluesCustoms House Square
