Find maps, brochures and information on activities to enjoy in the city. Close to star attractions and glittering harbour, this is the perfect spot to start your Sydney adventure.
Monday to Sunday
9am to 5pm
Attractions includedThe City model is a spectacular scale model of Sydney viewed through a glass floor.
Visitor information included
Maps, itineraries and a wide range of brochures on what to see and do in Sydney.
Chillout areas included
Lounges where you can recharge yourself and your batteries. You’ll also find spaces to study, meet and work.
Close to transport included
Ferry, train, bus and light rail are on our door step.
Onsite mobility parking not included
Mobility parking within 300m included
1 mobility parking space at 45-54 Pitt Street, Sydney, around 300m from the venue.
Level access entrance included
- 3 steps to front entrance or use 2 ramps with handrails.
- 7 steps to the rear entrance.
Entry door type included
- Manual door for front entrance: open inwards during building opening hours, 1.5 metres wide.
- Automatic sliding door for rear entrance: open 1.5 metres wide.
Accessible toilets included2 - RH and LH on ground floor.
Ambulant toilets not included
Changing places facilities not included
Hearing support system not included
What you can do here
- Get advice on tourist attractions, travel and planning your stay in Sydney.
- Find out about historical and cultural walks in the city.
- Find out about events, exhibitions and festivals.
- Explore Customs House and the popular city model while you’re here.
A year-round program of activities at Customs House and surroundings.
What’s OnLittle Sydney Lives exhibition 2023Little Sydney Lives is the City of Sydney’s children’s photography competitionCustoms House
What’s OnDeveloping Sydney: on the cusp of change 1901Photographs from the Sydney Municipal Council: 1901Customs House
What’s OnUltimate Sydney Walking Tour – History, Laneways, Art & MoreDiscover the story of Sydney on this expert-led walking tour, while hitting all of the city’s main attractionsCustoms House
What’s OnThe Customs House SydneyHistoric photographs, artworks and moving footage illustrate the history and evolution of Sydney’s Customs HouseCustoms House
What’s OnThe Rocks & Circular Quay secret bar crawl with storiesDrink, dine and discover on Sydney's most unique bar crawl - focusing on the best bars in the Rocks and Circular QuayCustoms House
What’s OnJolly Market: Sydney's European-inspired X-Mas Night MarketThe much-anticipated Christmas night market is returning to Sydney for its annual celebration of festive spiritCustoms House