Customer service centres

Visitor information centre at Customs House

Circular QuayCity centreSydneyVisitor information
Tourist information desk at Customs House
Customs House, Circular Quay
Resilient Sydney Workshop held in the Barnet Long Room, Customs House.
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Find maps, brochures and other ways to enjoy the city. Close to star attractions and the glittering harbour, this is the best place to start your Sydney adventure.

Opening hours

  • Monday to Sunday

    9am to 5pm

Features

  • Attractions included

    The City model is a spectacular scale model of Sydney viewed through a glass floor. 

  • Visitor information included

    Maps, itineraries and a wide range of brochures on what to see and do in Sydney.

  • Chillout areas included

    Lounges where you can recharge yourself and your batteries. You’ll also find spaces to study, meet and work.

  • Wifi included

Accessibility

  • Onsite mobility parking not included

  • Mobility parking within 300m included

    1 mobility parking space at 45-54 Pitt Street, Sydney, around 300m from the venue. 

  • Level access entrance included

    • 3 steps to front entrance or use 2 ramps with handrails.
    • 7 steps to the rear entrance.

  • Entry door type included

    • Manual door for front entrance: open inwards during building opening hours, 1.5 metres wide.
    • Automatic sliding door for rear entrance: open 1.5 metres wide.

What you can do here

  • Get advice on tourist attractions, travel and planning your stay in Sydney.
  • Find out about historical and cultural walks in the city.
  • Find out about events, exhibitions and festivals.
  • Explore Customs House and the popular city model while you’re here.

What’s On

A year-round program of activities at Customs House and surroundings.

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