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The ultimate inner-city escape, which you can enjoy in multiple ways. Includes a grand atrium, helix staircase, library, exhibition spaces and fine dining.
Opening hours
Check library and tourist information desk opening hours to plan your visit. Customs House building opening hours are:
Monday to Friday
8am to 12 midnight
Saturday
9am to 12 midnight
Sunday
9am to 5pm
Heritage listed, Customs House continues to be an entry point for people and ideas flowing into Sydney.
Our 2 level library has a multicultural collection of over 50,000 items. Use our relaxed lounge areas to read, chill and recharge. We also have spaces available to study, meet and work.
At our tourist information desk, you can ask about maps, brochures and information about activities to enjoy in the city.
While you’re here, plan your own self-guided walking tour. Some start at Customs House.
Free exhibitions and other events are offered throughout the year.
Features
Attractions included
A spectacular scale model depicts 10 square kilometres of downtown Sydney.
Close to transport included
Ferry, train, bus and light rail are on our doorstep.
Co-working spaces included
- Shared informal working spaces free on level 1.
- The library has a meeting room for hire.
- Hub Customs House offers workspaces to businesses of all sizes.
Wifi included
Free wifi and public access computers.
Atrium included
Workstations on level 2 look out over the sun drenched atrium. Impressive views of the building.
Seating included
Relaxed lounge areas with one of Sydney’s largest collections of local and international magazines available to browse.
Exhibition spaces included
Restaurants included
On the top level, Cafe Sydney offers a fine dining experience with spectacular harbour views.
Toilets included
Accessibility
Onsite mobility parking not included
Mobility parking within 300m included
1 mobility parking space at 45-54 Pitt Street, Sydney, around 300m from the venue.
Level access entrance included
- 3 steps to front entrance or use 2 ramps with handrails.
- 7 steps to the rear entrance.
Entry door type included
- Manual door for front entrance: open inwards during building opening hours, 1.5 metres wide.
- Automatic sliding door for rear entrance: open 1.5 metres wide.
Floors included
2
Lift included
2
Accessible toilets included
2 - RH and LH on ground floor.
Ambulant toilets not included
Accessible adult change facility not included
Hearing support system not included
Access informationPDF · 4.13 MB · Last modified
What’s On
A year-round program of exhibitions and events.
- Tue1Jul
What’s On
Little Sydney Lives RetrospectiveCelebrating prize-winning photographs from 2018 to 2023Customs House - Tue1Jul
What’s On
The Model MakersDiscover the fascinating world behind one of Sydney’s most important urban planning tools.Customs House
City model
See the city from a different perspective. Spot the miniature sights you’ve seen or will see in real life.
Handcrafted for over 20 years and regularly updated, the model is even more striking at night when it comes alive with hundreds of fibre-optic lights illuminating the streets.
Climb the helix stairs to the first floor for a bird’s eye view.
Walking tours
Be your own guide. Tours take 1 to 2 hours and include points of interest, detours and museum stops along the way.
Choose 1 of 2 ways to plan your adventure:
- View or download brochures online.
- Download the Culture Walks app to your mobile device.
Installations
The City of Forking Paths
A twilight video walk from Customs House through The Rocks, experienced on a mobile device.
SydneyAlso at Customs House
Libraries
Customs House LibraryRight in the heart of Circular Quay, this contemporary library is a great place to relax, meet friends, read or research. Spans 2 levels of Customs House.Circular QuayCustomer service centres
Visitor information centre at Customs HouseFind maps, brochures and other ways to enjoy the city. Close to star attractions and the glittering harbour, this is the best place to start your Sydney adventure.Sydney
