Request to repair or replace a bin
About 1 week – you’ll be given a scheduled delivery day when ordering.
Free
What you need to do
-
Complete our online form
Let us know the reason for the repair or replacement.
Make a request -
Prepare your bins
- Place your bins at the usual collection point the night before.
- Please stick a note on bins we need to repair or replace. This helps our team to easily identify them.
Before you start
- Identify which bin your request is for. We will need to know the bin lid colour and the size of the bin. You can check the size of your bins on the bin rim under the lid.
- Requests must be received by 2pm the business day before the next regular bin collection date or else they will be scheduled for the following week.
If the scheduled bin collection day falls on a public holiday, your delivery or repair will be on the next business day.