City of Sydney
- GPO Box 1591Sydney 2001
- 02 9265 9333
- [email protected]
This process outlines how we respond to child safety concerns raised by children, parents, community members or employees.
Any child safety concerns, including:
Call 000 (triple zero) if a child is in immediate danger
Parents, carers, children and community members can make a verbal report face-to-face, by letter, email, telephone call or meeting.
Call 000 (triple zero) if a child is in immediate danger
Any City of Sydney employee.
Concerns about or disclosures from anyone about a child must be reported immediately by City of Sydney employees to their direct supervisor.
All instances of suspected or known child abuse must be reported to the NSW Police Force.
Where a report concerns a risk of significant harm, a report will be made to the Child Protection Helpline on 132 111.
Support will be offered to the child, parent/carer, or the person who made the report and any involved/affected City of Sydney employees.
Any concerns about or disclosures relating to inappropriate behaviour, or serious risk of abuse must be reported immediately by City of Sydney employees to their direct supervisor, or to the supervisor’s manager if the concerns relate to the employee’s direct supervisor.
Council governance & administration
Our commitment to safety online for children and young peoplePublished 29 June 2022