Council governance & administration
How we serve our communities.
Council governance & administration
Our purpose and valuesGuide everything we doPublished 22 July 2024Council governance & administration
Delegation registersDelegations from the Council to the Lord Mayor, delegations from the Council to the CEO and delegations from the CEO to Executive Directors and staff.Published 4 June 2025Council governance & administration
Our customer service charterWe’re committed to excellence.Published 22 July 2024Council governance & administration
Complaint management procedureHow we manage complaints and measure our success.Published 24 December 2024Council governance & administration
Statement of business ethicsOur guidelines for doing business with the City of Sydney fairly, honestly and ethically.Published 20 August 2024Council governance & administration
A guide to Council decision-makingThere are different ways to participate in Council decision-making. This guide explains the types of activities we use to enable direct participation and how you can get involved.Published 22 July 2024
Agency information guide
This guide describes what the City of Sydney is and how it operates. It describes what information the City holds and how the City makes that information available. It also details how you can interact with us.
Council governance & administration
Tenders submittedInterest in supplying goods or services we’ve requested.Published 22 July 2024Council governance & administration
Contracts awarded over $150,000Work granted to successful bids.Published 12 May 2025Council governance & administration
Standards variations registerRegister of development applications that were decided with variations to development standardsPublished 7 July 2025Council governance & administration
Councillors’ expenditure reportsThese reports detail the expenses and facilities provided to the Lord Mayor and councillors to enable them to undertake their civic duties.Published 9 May 2025Research & reports
Annual reportDetails our progress against our set targets and how we’re achieving them as well as our financial statements and compliance with statutory requirements.Published 27 November 2024
Policies
Principles and procedures adopted by Council that guide our actions and decisions.