Council governance & administration
How we serve our communities.

Council governance & administration
Our purpose and valuesGuide everything we doPublished 1 September 2023Council governance & administration
Governance at the City of SydneyEnsuring the community has trust and confidence in the decisions we make together.Published 11 January 2023Council governance & administration
Delegation registersDelegations from the Council to the Lord Mayor, delegations from the Council to the CEO and delegations from the CEO to directors and staff.Published 27 September 2023Council governance & administration
Our customer service charterWe’re committed to excellence.Published 11 January 2023Council governance & administration
Complaint management procedureHow we manage complaints and measure our success.Published 18 November 2021Council governance & administration
Guidelines for doing business with City of SydneyOur statement of business ethics will enable you to advance your business objectives and interests with us fairly and ethically.Published 13 October 2023Council governance & administration
A guide to Council decision-makingThere are different ways to participate in Council decision-making. This guide explains the types of activities we use to enable direct participation and how you can get involved.Published 11 January 2023

Agency information guide
This guide describes what the City of Sydney is and how it operates. It describes what information the City holds and how the City makes that information available. It also details how you can interact with us.
Council governance & administration
Tenders submittedInterest in supplying goods or services we’ve requested.Published 11 January 2023Council governance & administration
Contracts awarded over $150,000Work granted to successful bids.Published 13 November 2023Council governance & administration
Standards variations registerRegister of development applications that were decided with variations to development standardsPublished 22 September 2023Council governance & administration
Councillors’ expenditure reportsThese reports detail the expenses and facilities provided to the Lord Mayor and councillors to enable them to undertake their civic duties.Published 3 May 2023Surveys, case studies & reports
Annual reportDetails our progress against our set targets and how we’re achieving them as well as our financial statements and compliance with statutory requirements.Published 29 November 2023

Policies
Principles and procedures adopted by Council that guide our actions and decisions.