Council governance & administration
How we serve our communities.

Council governance & administration
Our vision and valuesGuide everything we do.Published 8 October 2020Council governance & administration
Governance at the City of SydneyEnsuring the community has trust and confidence in the decisions we make together.Published 17 September 2020Council governance & administration
Delegation registersDelegations from the Council to the Lord Mayor, delegations from the Council to the CEO and delegations from the CEO to staff.Published 2 March 2021Council governance & administration
Our customer service charterWe’re committed to excellence.Published 17 February 2021Council governance & administration
Complaints and feedback proceduresHow we manage compliments and complaints and measure our success.Published 28 February 2015Council governance & administration
Guidelines for doing business with City of SydneyOur statement of business ethics will enable you to advance your business objectives and interests with us fairly and ethically.Published 8 October 2020

Agency information guide
This guide describes what the City of Sydney is and how it operates. It describes what information the City holds and how the City makes that information available. It also details how you can interact with us.
Council governance & administration
Tenders submittedInterest in supplying goods or services we’ve requested.Published 27 August 2020Council governance & administration
Contracts awarded over $150,000Work granted to successful bids.Published 9 December 2020Council governance & administration
Standards variations registerRegister of development applications that were decided with variations to development standardsPublished 11 March 2021Council governance & administration
Councillors’ expenditure reportsThese reports detail the expenses and facilities provided to the Lord Mayor and councillors to enable them to undertake their civic duties.Published 14 January 2021Surveys, case studies & reports
Annual reportDetails our performance against our set targets as well as how we’re achieving them.Published 30 November 2020

Policies
Principles and procedures adopted by Council that guide our actions and decisions.