Council governance & administration
How we serve our communities.
Council governance & administration
Our purpose and valuesGuide everything we doPublished 7 May 2026Council governance & administration
Delegation registersDelegations from the Council to the Lord Mayor, delegations from the Council to the CEO and delegations from the CEO to Executive Directors and staff.Published 7 May 2026Council governance & administration
Our customer service charterWe’re committed to excellence.Published 7 May 2026Council governance & administration
Complaint management procedureHow we manage complaints and measure our success.Published 24 December 2024Council governance & administration
Statement of business ethics for suppliersOur expectations for suppliers and contractors to carry out business with the City of Sydney ethically, fairly and transparently.Published 7 May 2026Council governance & administration
A guide to Council decision-makingThere are different ways to participate in Council decision-making. This guide explains the types of activities we use to enable direct participation and how you can get involved.Published 25 March 2026
Agency information guide
This guide describes what the City of Sydney is and how it operates. It describes what information the City holds and how the City makes that information available. It also details how you can interact with us.
Council governance & administration
Contracts awarded over $150,000Work granted to successful bids.Published 16 April 2026Council governance & administration
Standards variations registerRegister of development applications that were decided with variations to development standardsPublished 7 May 2026Council governance & administration
Councillors’ expenditure reportsThese reports detail the expenses and facilities provided to the Lord Mayor and councillors to enable them to undertake their civic duties.Published 13 March 2026Research & reports
Annual reportDetails our progress against our set targets and how we’re achieving them as well as our financial statements and compliance with statutory requirements.Published 20 November 2025
Policies
Principles and procedures adopted by Council that guide our actions and decisions.