Support for carers

National carer strategy

Every day 3 million Australians care for someone in their lives, such as a family member, a neighbour or a friend. The National Carer Strategy 2024–2034 creates an agenda to support Australia’s unpaid carers. The strategy was designed and created with carers and guides how we can improve support for carers now and into the future. It’s a positive step towards improving awareness of carers including:

• their roles
• the impacts of supporting others
• availability of carer supports and services.

The strategy recognises the need for services provided across federal, state and territory governments to be easier to navigate. It also recognises the need for all levels of government to collaborate with carer support partners to develop action plans to help drive change.

Carers parking permit

A carers parking permit is available to eligible residents in the City of Sydney’s area when receiving in-home assistance.

The permit is issued to the resident rather than the carer – this enables the resident to receive care from multiple carers who are not eligible for the care worker parking permit.

Apply for a carers parking permit.

Carer Gateway

Carers can get a wide range of help, including counselling, peer support groups, respite care, home help and equipment through the Carer Gateway.

You will be connected with an Australia-wide network of service providers. They will talk through what you need and help you to find local services and support in person and online.

Phone 1800 422 737.

Carers NSW

Carers NSW provides information, education, resources and referrals to support carers in NSW.

Phone 02 9280 4744.

Companion Card

The NSW Companion Card program is for people with significant and permanent disability who need a high level of care in the community. The Companion Card allows a cardholder’s support person free entry into participating venues and events.

Phone 1800 893 044.