Apply for a pensioner rebate on rates
Eligible pensioners can receive rebates of up to 100% on their rates and charges.
Project Status: When you need to do this
To be eligible for a rebate, the property must be your sole or principal residence.
If your circumstances change and you start or stop receiving a pension, the guide within the application form applies to your rates rebate.
If you start receiving a pension after a quarterly billing period begins (and you meet our conditions), you can claim a rebate from the next quarterly billing period.
If you became eligible for a rebate in the past and are only now applying, you can claim a rebate back to the start of last financial year.
If you no longer meet our conditions and are not entitled to receive a rebate, any rebate you received in advance will be charged back to your rates account.
Pay your rates online
What you need to do
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Check if you’re eligible
You will need to provide certain information to be eligible for a rebate. You will need a current pensioner concession card issued by Centrelink or a current Department of Veterans' Affairs concession card. The latter can be used if issued because you are:
- a widow or widower of a member of the Australian Defence or Peacekeeping forces
- the unmarried mother of a deceased unmarried member of either of the above forces
- a widowed mother of a deceased unmarried member of either of the above forces
- considered totally and permanently incapacitated under the law
- receiving a general rate of pension adjusted for extreme disability, or you receive a special rate of pension under law.
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Complete the application form
Download the form below and read and complete it. Please ensure that all fields have been filled out correctly.
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Lodge your form
You can lodge your form by email, mail, or in person:
- Email: [email protected]
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Mail:
Rates Section – Pensioner Officer
City of Sydney
GPO Box 1591
Sydney NSW 2001 - In person: At one of our customer service centres.
After you finish
When we receive your application a City of Sydney officer will contact you if further information is required.
If no further information is required, your application will be processed as soon as possible and you'll be notified in writing of the decision.
