Make a general enquiry or provide feedback
Tell us about a good or bad experience, or suggest how we can improve our services and facilities.
Project Status: When you need to do this
We’re committed to providing quality customer service and communicating effectively with our communities.
We realise that sometimes, despite our best efforts, people may not be happy with the way we have performed a service.
What you need to do
Complete our online form.
- Select your task, such as ask a question, report an issue (complaints), provide feedback or request a service.
- Let us know if your incident relates to a specific location.
- Provide any further specifics about the query.
- Provide your details so we can contact you with our response.
- Lodge the form.
Our policies and procedures
Policies
Managing unreasonable conduct towards the City and its employees policyPublished 26 February 2024
