Customer service centres

Customer service centres

Justices of the Peace

The NSW Justices Association has temporarily closed its JP service at our customer service centres until further notice.

Find a JP

Temporary closure

The safety of our communities, customers and staff is our top priority.

All customer service centres are closed until further notice.

Customs House is also closed to the public.

You can email applications, including development applications, to

Visit our online services to pay rates, apply for a parking permit, report an issue or make a customer service request.

We're always available on 02 9265 9333 or to take your enquiry.

Find a centre near you

Our customer service centres provide many services and can follow up on City matters on your behalf. You can ask our friendly staff about rate payments, reporting waste and graffiti, permits and notifications, Council papers, as well as other City services.

Make an appointment to lodge your development application with a customer service officer or to speak to a duty planner about your proposed development.

CentreContacts Opening hours
Town HallTown Hall House
456 Kent Street
Sydney NSW 2000

Monday to Friday: 8am to 6pm
Public holidays: Closed

Glebe186 Glebe Point Road
Corner Wigram Road
Glebe NSW 2037
Monday to Friday: 10am to 4.30pm
Public holidays: Closed
Green Square355 Botany Road
Zetland NSW 2017
(Located downstairs in Green Square Library)

Monday to Friday: 10am to 4.30pm
Public holidays: Closed

Kings Cross50-52 Darlinghurst Road
Kings Cross NSW 2011

Monday to Friday: 10am to 4.30pm
Saturday: 9am to midday
(Note, no development application lodgements on Saturdays)
Public holidays: Closed

Contact us

City of SydneyTown Hall Customer Service Centre
456 Kent Street
Sydney NSW 2000
02 9265 9333

Voice / Textphone users

133 677 (any time).

Hearing/speech impaired

Contact the National Relay Service, any time. The service can also be reached on 1800 555 677.

Other contact alternatives are listed in community support.

Online services

Connect to our online services network for enquiries about rates, parking, child care and much more.


The City of Sydney's ABN is 22 636 550 790.

Last updated: Thursday, 30 April 2020