Customer service centres

Customer service centres

Justices of the Peace

The NSW Justices Association has temporarily closed its JP service at our customer service centres until further notice.

Find a JP

Temporary opening hours

Our customer service centres are open by appointment only.

To book a 20-minute appointment, call us on 02 9265 9333.

The JP service isn’t available.

Please note, Kings Cross Library and Kings Cross Customer Service Centre are currently closed. This is a precautionary measure following the closure of 2 nearby restaurants linked to Covid-19 cases.

The Reginald Murphy Community Centre and the Rex Centre in Potts Point are also closed.

These City of Sydney venues have no known links to any Covid-19 cases.

All City of Sydney libraries, community centres and customer service centres are currently opening their doors to pre-booked customers only. Bookings can be made at:

We will continue to monitor the situation and follow advice from NSW Health.

Find a centre near you

Our customer service centres provide many services and can follow up on City matters on your behalf. You can ask our friendly staff about rate payments, reporting waste and graffiti, permits and notifications, Council papers, as well as other City services.

Make an appointment to lodge your development application with a customer service officer or to speak to a duty planner about your proposed development.

CentreContacts Opening hours
Town Hall HouseTown Hall House
456 Kent Street
Sydney NSW 2000

Monday to Friday: 11am to 3pm (by appointment),

Glebe186 Glebe Point Road
Corner Wigram Road
Glebe NSW 2037
Monday and Friday: 11am to 3pm (by appointment),
Green Square355 Botany Road
Zetland NSW 2017
(Located downstairs in Green Square Library)

Wednesday: 11am to 3pm (by appointment).

Kings Cross50-52 Darlinghurst Road
Kings Cross NSW 2011

Tuesday and Thursday: 11am to 3pm (by appointment).

Contact us

City of SydneyTown Hall House Customer Service Centre
456 Kent Street
Sydney NSW 2000
02 9265 9333

Voice / Textphone users

133 677 (any time).

Hearing/speech impaired

Contact the National Relay Service, any time. The service can also be reached on 1800 555 677.

Other contact alternatives are listed in community support.

Online services

Connect to our online services network for enquiries about rates, parking, child care and much more.


The City of Sydney's ABN is 22 636 550 790.

Last updated: Wednesday, 29 July 2020