How to keep your neighbourhood clean and safe

Every day, our street cleaners work hard to sweep our roads, lanes and footpaths. There are ways you can play your part too.

Project Status: When you need to do this

What you need to do

  • Storing your bins

    All your bins must be stored on your property between collections, not on the footpath or street. Please retrieve and store your bins on your property soon after collection.

    Bins left out on the street or footpath can create safety hazards and cause littering problems if they get knocked over. They’re also more likely to be damaged, stolen or lost.

  • Bin your gum

    Chewing gum dropped on the ground sticks to the footpath and streets. It doesn’t degrade over time and it’s difficult and costly to remove. As the gum builds up it makes our streets look unsightly.

    Please consider others and dispose of your chewing gum thoughtfully by putting it in a street litter bin.

  • Dispose of cigarette butts responsibly

    Dumping a cigarette butt attracts heavy fines, particularly if the cigarette is lit. Smokers should carry a portable ashtray, use ashtrays on street litter bins or wall-mounted ashtrays outside shops and offices. Make sure your cigarette is stubbed out before you put it in an ashtray or bin.

  • Safely dispose of syringes

    Sharps, such as needles, syringes and lancets need to be disposed of safely to prevent injuries at a safe disposal location.

    You can also call the Needle Clean-Up Hotline on 1800 633 353 to report used syringes in public places.

  • Report abandoned shopping trolleys

    If you spot an abandoned shopping trolley report it to Trolley Tracker or call 1800 641 497. If the trolley is filled with rubbish or causing a safety hazard, you can report it to us.

  • Report unclean streets and public spaces

    If you notice a public area such as a street, park or playground that needs clean-up, you can report it to us.

  • Graffiti and illegal bill posters

    Help reduce graffiti and illegal bill posters in your neighbourhood by reporting it.

  • Illegal dumping

    Illegal dumping is a concern for us and our community. It’s unsightly, expensive to remove and can damage the natural environment and human health. You can help us by reporting illegally dumped materials in your neighbourhood.

    If you have unwanted household materials, there’s no need to dump these. Give them to charity or book a free pick-up of furniture, whitegoods, e-waste and other large household items instead.