Contact us

Temporary closure

The safety of our communities, customers and staff is our top priority.

All customer service centres are closed until further notice.

Customs House is also closed to the public.

You can email applications, including development applications, to

Visit our online services to pay rates, apply for a parking permit, report an issue or make a customer service request.

We're always available on 02 9265 9333 or to take your enquiry.

I want to...

You can also contact us anytime, any day on 02 9265 9333 or

Street address
Town Hall House
Level 2, 456 Kent Street
Sydney NSW 2000
Postal address
City of Sydney
GPO Box 1591
Sydney NSW 2001
DX Mail
City of Sydney
DX Box 1251
Sydney NSW

People with disability

If you're Deaf, hard of hearing or have a speech impairment, you can contact us through the National Relay Service. You'll need to provide our phone number, 02 9265 9333.